It is frosting up pretty good inside, we are having to manually defrost is 2 to 3 times a year? the door seal does not look bad or have any cracks that I can find. Any suggestions?

Going to have to assume a lot of things... because you put no make or model... (such as self defrosting).

After you have checked that there is NOT excessive FROST BUILD UP (prevents air flow & causes same symptoms...
(defrost issue: different trouble ... comment me back)

Without any mention of EXCESSIVE FROST (which would indicate poor door seal/alignment...
(Not DEFROST FAILURE (dry defrost pan)...

That leaves us with your EVAP FAN...

There are a couple of reasons evaporator fans fail:

(you just eliminated old age in your question... "year old")

- Defective is still a possibility (replace)

- Ice/frost blocked (Full manual DEFROST)

- Physical blockage ((inspect: usually wire or POOR install.

Check your manufacturer's parts list and shop around for the BEST PRICE... There NO variances in quality (just price).

GOOD freezers work because of excellent air flow...!!

And ALWAYS REMEMBER TO TAKE PICURES & REMOVE POWER BEFORE fiddling with every appliance.

Good luck...
(I check in daily... Please do comment if you need me)

Carnac the Magnificent

If the seal is working now you probably just need to defrost it one good time. Having the door open to work on it would allow a lot of moisture to get in which leads to the frost. If you get rid of it and dry it out it shouldn't be a problem if seal is good now.

Hi Lisa, thank you for your post! New freezers retain colder temperatures. Especially on hot humid days, moisture entering the freezer (when the door is opened) can form frost inside the appliance and moisture collection inside the unit. Reducing energy use to meet government requirements, defrost heaters have shorter run times. Light loads in the freezer also contribute to the problem.


Here are some tips to keep moisture low in the freezer:




Use your air conditioner to reduce humidity.


Arrange shelving and food items so air circulates.


Don't "overload" or leave the freezer empty. It should be at least half full.


Set the controls as recommended in the use and care guide. Manufacturers may suggest different settings for summer and winter.


Properly seal liquids and high moisture foods stored in the unit.


Open the freezer doors as few times as possible.


Clean condenser coils at least twice a year. Check your use and care manual for specific procedures. You'll save energy, too.


Cover pots and pans and use the range hood fan when cooking to reduce moisture in the kitchen.


Check and maintain door gaskets. A good door seal keeps warm moist air out of the freezer.

These tips will help control frost and moisture in your freezer, but won't always eliminate the problem, especially when humidity is excessive. If you have taken all necessary steps to prevent moisture and humidity, you may need to reach out to a professional for further diagnosis.

Hope this information helps resolve this issue.

The best way to defrost is to empty it, unplug it, prop open the doors, and put a fan blowing on it. This could take a day or more. If this has been pretty bad for a long time you might have wet (and frozen) insulation (inside the walls of the freezer where you cannot see it). If so, you should give it an extra day or two to drip out. You might also have a bad or dirty seal around the door. Clean this thoroughly, and inspect it closely to make sure it seals well. Good luck.

When you say it is frosted over, do you mean the interior of the freezer is frosted, or the evaporator coils?

A couple things to check for:

1. Is the door gasket making a good seal when you close the door? A good quick fix for a bad seal on the gasket is to rub a thin layer of Vaseline (the original jelly kind works best) on the rubber to help it stick and to fill any scratches that might be keeping it from sealing tightly.

2. Is the fan running on the inside of the freezer? The evaporator coil in the freezer needs a fan to blow air over the coils to keep them from freezing over. They don't run continuously, and on some units will turn off when the door is open, so try holding the door switch shut when you check.

3. Is the defrost cycle working? Frost-free freezers have a defrost cycle in which a small heater turns on to thaw any frost that has begun to form. To check the functionality of the heater and the defrost timer will probably require a visit from a technician... It would take a while to explain it here, but if check the first two and come up empty handed, post back. You will need a volt/ohm meter.

I would check the first two

That you have to 2 defrost your freezer it's normal depending of many factors. Do you open it often, is it in a warm place, is the food that you are putting in it is warm? many factors contribute of building up frost faster.

Francois

check your door seal, by closing the door on a strip of newspaper all round the seal. this fault is usually air getting inside the freezer, it rises to the top making thick ice or snow.

I need more information. If this is a frost free freezer with an internal fan I need to know what the freezer temp is. If a manuel defrost it is supposed to frost up. You defrost it 2 - 3 times a year when the frost builds up over 3/4 inch. If it frosts up faster than this check to see if the door is sealing all the way around. There should be no gaps or cracks in the gasket.

IS IT ICE OR FROST? IF IT IS ICE, THE DOOR MAY HAVE BEEN LEFT CRACKED OPEN.
IF IT IS FROST, IS THIS A FROST FREE FREEZER?
IF YES, IS THE FROST ON THE BACK WALL?
IF YES, THERE IS A DEFROST FAILURE AND YOU WILL NEED TO TROUBLESHOOT THE DEFROST CIRCUIT.
IF THE FROST IS ON THE FOOD OR AROUND THE DOOR OPENING, A SEAL LEAK HAS ALLOWED WARM MOIST AIR INTO THE FREEZER AND CREATED THE FROST. CHECK THE DOOR SEAL FOR A GAP WHEN CLOSED.

An upright freezer that is not frost free will have the coils in the shelves (shelves are non-removeable) and that is where the frost will buildup.  If your model is like this then it will have to be defrosted periodically.  If your not sure then give me the entire model # from the sticker inside the freezer and I will look it up for you.