We can find any information for the transfer roller for the Phaser 6180, 6280 keeps coming up. Is our machine obsolete?

Here is the 8250 service manual. Page 8-4 begins its replacement of the transfer roller. I must assume you do not have a service contract with Xerox elsewise you would be making uus of such. It is unclear whether or not you initially received a 'replace transfer roller" message or what subsequent message you may have received upon a replacement transfer roller being rejected. Perhaps it was simply a repeated assertion to replace the transfer roller. You have indicated being stuck in a diagnostic phase. That would seem to call for a printer reset which includes a power recycling. You might clean the sensors if you keep getting a "replace the transfer roller" message. https://www.fixya.com/support/t127026-phaser_6250_transfer_roller

Xerox_Phaser_6250_Parts_Service.pdf

https://www.fixya.com/support/t526681-xerox_phaser_6250dp_sensor_not_cleaning

Here is your Service Manual. There are 147 mentions of transfer roller. Press CTRL+F and type 'transfer roller' and press enter.

https://www.printerparts-exchange.com/media/custom/upload/Xerox_Phaser_6250_Parts_Service.pdf

..

. they replace a certain number of pages printed by the manufacturer data
maintenance kits are easily user installable and come with a fuser assembly, transfer roller, and pickup, or feed/separation rollers.

I have a XEROX 6200 Printer. I tried to do the solutions above, but I did not have those options in the Maintenance Menu. I pulled out the Transfer Roller Unit and opened up the two screws on top. When I pulled the top, it was loaded with toner. I poured out all that toner in the trash and blew out the rest with a air gun till it was clean. Be careful of the two white gears on the side, when you take off the top. You don't want to lose them. Anyhow, I reassembled the unit back and stuck it back into the printer and the error message was gone. Yeayyyyyyyyy!

Have you tried changing the transfer roller because alot of the times that causes that error. Good luck

> Support & Drivers > Phaser 6300/6350 Support > Search Results Solution: Replace the Transfer Roller Make Printable E-mail this page CAUTION: Do not touch the surface of the Transfer Roller as fingerprints can cause image quality problems.

1. Push up the latch on the front of the printer to open Door A.
   
   
   
   
2. Squeeze the orange tabs on both sides of the Transfer Roller together, and gently lift the roller out of the printer. Dispose of the old roller as normal office waste.
   
   
   
   
   
   
3. Remove the new Transfer Roller from its packaging.
4. Grasp the posts on each side of the roller and insert the posts into the u-shaped guides inside the printer.
   
   
   
   
5. Push down on the base of the orange tabs until you hear a click to lock the roller into position.
6. Close Door A.

Looks like Roller should be detected and message should go away after you replace it.

You need a new transfer roller.

In the Phaser 6250 Color Laser Printer Service Manual (which I had to have emailed to me from my toner supplier since it is not available to the general public) I went to Chapter 6 - Error Messages and Codes. I had to reboot the printer. Here is the procedure.

Entering by rebooting the printer:

1. Turn the printer power OFF
2. Hold down the Back and Information buttons simutaneously and turn the printer
back on.
3. Continue to hold the buttons until the following message is displayed on the front
panel: Service Diagnostics V#.##, Initializing ....., and then release the buttons.
4. The front panel displays the Service Diagnostics Menu.

On the display is a menu. Find Transfer Roller. Press enter on this menu where it says Toner Waste (Not Full). Back out of the menu.

All of a sudden the machine came to life. You may have to turn off the printer and turn it back on again.

Good Luck

Is there a specific code coming up? That can make it easier to pinpoint the exact problem.

Hi clwest: I hope that this will help you.

Transfer Roller is at End of Life
■ Print the Supplies Usage page to verify the remaining life and Transfer
Roller install date.
■ Cycle printer power.
■ If the problem persists, follow the procedure below
Note
Look at the clear plastic window on the Transfer Roller. If toner is present in the
center of the window the Transfer Roller is at end of life and needs to be
replaced. If no toner is visible, try cleaning the CTD (ADC) Sensor.
The “Transfer Roller is at End of Life” is a warning. “Replace Transfer Roller” is
a hard stop.