Please help! I just moved into a new house where the Frigidaire dishwasher worked great for 2 weeks. Now, it's leaving hard salt-like granules all over my dishes and not rinsing all the food off. Everything seems to be working fine, but the top spinning arm seems like it isn't spinning as fast as it should be, nor is it spinning very often. I set it on Heavy wash and it doesn't even spin until after the light wash. I've tried adding Jet-Dry and checked the drains to make sure nothing was clogged, but no luck.

Your water is "hard". You must use a water softening agent with your new washer. You can install a whole house system or you can use a product that adds directly to the machine ...

Thanks for your question @ FixYa.com

Fine granulated salt there should be a salt dispenser in your dishwasher If the salt light is on.

You need to adjust the water softener setting on the machine.
THe machine takes dishwasher salt and needs to be set to the hardness level in your area (water company will tell you the value) or some machines come with a test strip to test.

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Its sounds as though your water harness is very high.
You have to add salt into the salt dispenser and set the machine for the "hardness" value in your area.
Your water company can tell you how hard the water is.
With the correct setting on the machine it will release salt to soften the water.
The salt you need is not cooking salt but one for a dishwasher available from supermarket.

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sounds like maybe some rinsing salt was spilled when the salt reservoir was filled the first time (or broken glass, this always used to be an issue in catering) and got pumped through, lodging in the gap between the arm and it's mounting. this can roughen the two meeting faces of plastic and cause them to jam up.
remove the arms and examine the state of the plastic, also look for granules/particles of glass. if it was salt it will be long gone...

You have to buy a cartridge type water softener and attach it to the
inlet water line of your dish washer. In addition to this there must be
a salt compartment in the dish washer.
Refer the user guide /owners manual and locate. Fill it with the special
dish washer salt. ( Do not use kitchen salt used for food).
The dish washer salt may help to certain extent in softening the wash
tub water inside. Check the switch settings for rinse aid and salt
release settings in the machine. Refer manual!

The problem is hard water. www.dishwasherfilter.com has a great new product out that will solve this problem once and for all. It filters the water entering your dishwasher and leaves your dishes looking amazing. They even have a money guarantee if you are not completely satisfied. Check it out. You will love it.

Hi,

If I got the issue correct your dishwasher has stopped cleaning properly.

As advised by an Frigidaire engineer that there is not enough salt in the dishwasher & that is what causes the sand like residue on dishes. sometimes even when you use an all in 1 dishwasher tablet this may still not contain enough salt for the hardness of the water in your area. Using salt regular helps keep the dishwasher clean.

I am sure this would help you:

God Bless.

where is this salt chamber?

The dishwasher salt response is acceptable for Europeans, but U.S. dishwashers do not have a salt dispenser, nor is dishwasher salt sold in U.S. stores. U.S. consumers should descale their dishwasher using Dishwasher Magic, Lemi-Clean, Lime-A-Way, CLR, or vinegar until scale is removed from the machine, then add a rinse aid to the dispenser, which should prevent future problems. For very hard water, regular, periodic descaling treatments should be done. For the vinegar cleaning, place a full cup (8 oz) of vinegar in the top rack of the dishwasher. This way the vinegar is release throughout the wash cycles, performing a more thorough cleaning.