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Pls check if you have selected 'duplex' scanning. The extra page could be back side image! Clean the glass images without lines.
S. Mohan, India. Chennai
if it doesn't print anything, there is a problem with the ink cartridges, if it just prints extra blank pages, you need to verify the printer settings have the correct page settings, and that your word processor doesn't add extra pages to your documents.
The scanner can scan in either simplex or duplex mode only. If blank page is scanned, then it will appear BLANK, else someone would say, my scanner is not scanning properly! Remove balnk pages using software or sort on file size and delete the small sized files. Take care to ensure they are really blank.
HI there make sure that the paper tray guides are fully against the paper also try sending the job through the manual feed to see if you get the same problem. If you do not then it maybe that the paper cassette separation pad is worn and will need replacing. If your model has no rubber pad at the front of the cassette then you will have a metal hold over one corner of the paper make sure that when the paper lifts that the paper sits under the silver (Dog Ear) as this acts as a separator.
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