The duet washer has been unplugged overnight. The control locked light is on and won't shut off. Pressing the end cycle button does nothing. What else can we try?

I have unplugged the machine and plugged it back in and restarted, just like when a computer needs to be reset/cold boot.

Instructions

1. • 1 Press any of the buttons on the control panel to see if the buttons are operational or check to see if the "Control Locked" indicator light is lit. If the control panel is operational, you may mistakenly lock the door.
     
   • 2 Press and hold the "End of Cycle Signal" button for approximately three seconds until the "Control Locked" indicator light shuts off. The control panel is now unlocked, and the washer is ready for use.
     
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   • 3 Lock the washer again by pressing and holding the "End of Cycle Signal" button until the "Control Locked" indicator light turns on.
     

Read more: How to Unlock the Control on a Whirlpool Duet ' eHow.com http://www.ehow.com/how_5701217_unlock-control-whirlpool-duet.html#ixzz2HVS4i8hL

If you need further help, reach me via phone at https://www.6ya.com/expert/dan_73bbd84fe1d95b61

This advice is for Kenmore Elite and Whirlpool Duet front loader washers and dryers with a Control Lock problem.

This may or may not be an indication of a serious problem. In the majority of the cases, this is a simple operator error. Nearly all these model appliances have some sort of Control Lock feature on the front panel now. This is a designed safety feature that is used to prevent small children from manipulating the controls. The controls can be easily locked or unlocked by pressing and holding the following button on the front panel:

Whirlpool Duet Washer - Press and hold the END OF CYCLE SIGNAL button for 3 seconds.

Whirlpool Duet Dryer - Press and hold the END OF CYCLE SIGNAL button for 3 seconds.

Kenmore Elite Washer - Press and hold the DRAIN/SPIN button for 3 seconds.

Kenmore Elite Dryer - Press and hold the AUTO DRY LEVEL button for 3 seconds.

These instructions may not be all inclusive for all Kenmore and Whirlpool models, but they are the most common. Chances are, if you have a Control Lock feature, the instructions will be printed on the front panel adjacent to the button that is required to lock or unlock the controls.

NOTE: These instructions may also work for newer model Maytag, Hotpoint, Admiral and Frigidaire model front loaders as well. Refer to your owner's manual or front panel for instructions pertaining to your specific model.

If the Control Lock feature will not lock or unlock the appliance, unplugging the unit for AT LEAST 30 minutes is recommended in order to reset the main control board. In many cases this is all that is required to correct momentary glitches.

Thanks

Hello & Welcome to FixYa

This is a common issue with Whirlpool Duet washer however; your whirlpool duet washer needs a reset to resolve the control lock problem. Press and hold the END OF CYCLE/CYCLE SIGNAL button for 15 seconds to reset the control. Please get back to me if you have any other questions.

Kevin

Hello Welcome to FixYa here is the answer your searching for..Press and hold the "End of Cycle Signal" button for approximately three seconds until the "Control Locked" indicator light shuts off. The control panel is now unlocked. If this was helpful please rate me Thanks :)

The Control Lock is unintentionally turned on. Press and hold the End of Cycle button until the Control Locked indicator turns off. Unplug the machine for at least 30 minutes to forcibly reset the control if the End of Cycle button does not unlock it. Replace the control if unplugging and the End of Cycle button fails to unlock it. The control can be locked by pressing and holding the same button until the Control Lock light turns on.

The control is locked and you can unlock it by pressing and holding the End of Cycle button for 3 seconds or until the Control Locked indicator turns off. Unplug the machine for at least 30 minutes to forcibly reset the control and eliminate the possibility of an electronic glitch if the End of Cycle button does not unlock it. Replace the control if unplugging and the End of Cycle button fails to unlock it.

The control can be unlocked by pressing and holding the End of Cycle button for 3 seconds or until the Control Locked indicator turns off. Unplug the machine for at least 30 minutes to forcibly reset the control and make sure and eliminate the possibility of an electronic glitch if the End of Cycle button does not unlock it. Replace the control if unplugging and the End of Cycle button fail to unlock it. Indicate the exact model number of the machine for the right replacement part number and for specific replacement procedure should you require it.

hold the end of cycle button for three seconds it should come unlocked then

Locking controls
The Control Lock prevents unintended use of the washer. You
can also use the control lock feature to prevent unintended cycle
or option changes during a cycle. When CONTROL LOCKED is
lit, all buttons are disabled. You can lock the washer while it is
operating.

To lock the controls
Select and hold END OF CYCLE SIGNAL for 3 seconds.
The CONTROL LOCKED status light glows.

To unlock the controls
Select and hold END OF CYCLE SIGNAL for 3 seconds until the CONTROL LOCKED Status light turns off.