Unfortunately, Samsung tech support was accurate. Most universal remotes (and the portion of the remote programming to control other devices is the same program) only have codes for devices released 6 months or more before the remote was programmed.
However, any universal remote that is newer than the TV (by that 6 month programming period) should control both devices. Low end universal remotes may not support all of the features of either the TV or the Blu-ray player. The remotes that can be programmed via a USB connection to a computer are the fastest to set up. (Alternatives: You can use both remotes when watching a movie or get a Viera link Blu-ray player that is compatible with the TV. For the second option, you need a device with the HDAVI Control (not above Control 5) connected via a good HDMI cable)
I wish that I had better news.
Cindy Wells
I have a samsung blueray player and a samsung tv i cant figure out how to program the universial remote for the tv to the blueray player the blueray is on set up
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