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Posted on May 11, 2011
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My iomega screenplay plus hd media player has stopped working after one year - the loading menu boots up and then disappears off screen when connected to tv - can you suggest a cause/solution?thanks!

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  • Posted on Jul 28, 2012
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Hi,

I had a similar problem of it loading and then never showing the menu on the TV.
I am pretty sure something happened with the firmware because the TV and cables are always the same and it was working fine until some time ago. Then after a few months (during which I also had to connect the hard disk to a linux computer on a couple of occasions, and saw the extra partitions), it stopped showing the menu after booting when connected to the TV.

Do you reckon there might be a solution that does NOT require firmware update? Cause if I launch the update it says all data will be removed (doesn't seem to give an option to leave it) and I have over 500GB of data in, and no other large HD where to save a backup...

Thanks to whoever has suggestions!

Jose Cruz

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  • Posted on May 11, 2011
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Have you tried connecting it to a different TV? Using different cables?

Check if there is a firmware update for it.

Iomega Support

I had a similar issue with my WD TV Plus and a firmware update fixed it.

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