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Posted on May 12, 2011
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I just got new Simpson ezi sensor swf10761 front loader the first load was ok the 2nd load I put wool blankets & couple of pillow cases it was washing ok but it keeps pausing by itself I press start like the 10th time & the machine doesnt even start. Just keeps makin humming noises. After 15min of turning machine on & off start & pause I search Internet for a manual or technical help,even tried the Simpson phone line but they are closed so I'm asking help here & the machine decides to start spinning now. What's wrong with it? Am I going too fast for the machine?

  • Anonymous May 22, 2012

    I have the same machine and experienced the same problem. The drain filter for this model is only accessible from inside the barrel so the previous advice wont help unfortunately. What you need to do is switch the machine to drain and hope that it relieves most of the water load. That should then release the door lock and allow you to access the inside of the barrel to clean the filter. Hope this helps!!

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  • Posted on May 12, 2011
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Hi from retired Englishman in SW France,
NO- you are not going too fast for the machine! As you say that the second load contained WOOL blankets it is possible that the drain filter has become blocked - yes, already.
I would gently suggest as a first step that you clean the drain motor/pump lint tray/filter. So many 'faults' are caused by blocked filters and many machines will not even go to spin or release the door lock if there is any water still left inside.
Here are my complete and general guidance notes for checking both the drain motor filter and the drain motor ;-0)

If you are unsure where the filter is, it is often behind the front lower (kick) panel (or in some machines at the rear in an awkward position!) and most are held in by a round cover/knob. Sometimes the filter will not come out with the cover and you will have to persuade it to come out to play.

REMOVE POWER AND ENSURE YOU HAVE A WATER RECEPTACLE/RAGS TO SOAK UP THE WATER WHICH IS BOUND TO POUR OUT.
It's surprising what people have found in theirs! It is always worthwhile checking it on a regular basis.
Now- whilst the filter is removed it is normally possible to see the drain motor and ensure it is not jammed by a foreign object such as a needle or a toothpick. It should be able to be turned by hand/finger- the power IS OFF!
At this point it is also possible to test if the motor works. No clothes or water in the machine, select a spin cycle and put the power back on. You should be able to see the motor turning at some point, possibly straight away. Using something suitable like a glove see if it is easy to briefly slow the motor down. If it is easy then the motor is malfunctioning.
MANUAL
You will need to type into your search engine/web browser '(make model number) washer manual' and you should be presented with a number of sources from which you can either download for free or have to pay a nominal amount.
You could also try the manufacturer's web site direct ;-0)

If these have assisted you please consider a 4 thumbs up for the rating.
Thanks and good luck!
John C

  • Anonymous May 22, 2012

    I have the same machine and experienced the same problem. The drain filter for this model is only accessible from inside the barrel so the previous advice wont help unfortunately. What you need to do is switch the machine to drain and hope that it relieves most of the water load. That should then release the door lock and allow you to access the inside of the barrel to clean the filter. Hope this helps!!

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  • Posted on May 22, 2012
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I have the same machine and experienced the same problem. The drain filter for this model is only accessible from inside the barrel so the previous advice wont help unfortunately. What you need to do is switch the machine to drain and hope that it relieves most of the water load. That should then release the door lock and allow you to access the inside of the barrel to clean the filter. Hope this helps!!

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