I have dell studio 15 lap top with windows 7 operating system. yesterday i bought tata photon plus data card. when am try to connect i am getting 678 error: remote computer did not respond. I have uninstall and restarted and reinstall device drivers several times. but no luck. still i am facing same problem. how i have to solve this 678 error problem?

Hi,

Was it working earlier?

If yes then, Either you balance on your data card is over or some issues in Tata servers/Link

If no, Then remove the Tata photon dialer from Control Panel>> Programs & Features and then reinstall it..

Also check if your Firewall is blocking the connection establishing attempt.

Thanks,

http://todayontech.com/download-tata-photon-plus-device-dailers-and-drivers-for-all-modems-os/

here u can find them arround 70mb

Try here for a user manual: http://www.tataphoton.com/tata-photon-plus-manual.aspx

Hi.

Because its an older model modem you will need the correct drivers for Windows 7. Below is a link to a website where you can download the Win 7 drivers for the card, just click on the link and scroll down to where it says Windows 7 dialer for SEC8089.zip on the left hand side of the page.



http://onlygizmos.com/solved-tata-photon-not-working-on-windows-7-epivalley-sec-8089-driver/2010/02/




Regards.

Maybe the data card is bad. Try another usb port. Also try it on another computer.

Hi,

Reinstall the tata photon plus software & may be it will be helpful

Thanks

Use following steps to setup your tata photon.
1.First connect usb modem to router via your LAN.
2.now open web browser.
3.If asked for username and password, juts enter default username and password that you get with used guide.
4.Now open WAN setting.
5.Now select AutoPan.
6.Obtain DNS server address automatically.
7.Now save setting and restart your computer

Other way:
You have to use following steps to activate the modem through Account Tool:
1.First put data card in the system.
2.Now open Account tool option.
3.There you will find three option like MIN, SUB ID, SPC.
4.Now in the SPC type 000000 and press write button.
5.Now close the dialog box and restart computer. Other way: Use following steps to Install and Activate TATA Photon on your computer.
1.First connect your TATA Photon USB modem to your computer. Now wait for few minutes until drivers of your USB modem installed in your computer.
2.Now go to the device manager and check whether your modem is configured or not. Now go to the modem properties and in the advanced option type 'AT+CRM=1' . It is used to modem faster.
3.Now install the Huawei software manager.
4.Now check whether device is identified as 'HISA' or not.
5. Now go to the activate option. Now type *228 and click on the activate button.
If asked for password, just type "0000" as default password.

When you click on the Activate button, it will ask for the password. enter 0000 and follow the instructions. Make sure you turn on the speakers.

Dear frnd

kindly download the epivalley modem software for windows 7 and revert

http://www.tataphoton.com/download/dialers/Windows7_dialer_for_SEC8089.zip

first thing is check to see if the program is compatible with Windows 7 ?
secondly did you check to see if your model of laptop is compatible with windows 7 ?

the kernels have changed on windows 7 and may not let some programs run on 7,this is to provide better protection for the pc users and to stop hackers and viruss and unwanted things etc,you still need to set up some form of protection for your self tho

Go to the manufactuers site for the modem drivers
check the compatibility of w7 while your there too..

Hope this helps ,MISTERDJ