Hello,
You are probably a victim of a scam. Its not a good idea to buy mp3 players off ebay or memory sticks. A lot of them are fake or scams. Especially don't buy ones with odd names like diamond etc.. Its safer to stick with brandnames you know such as sony, ipod, etc..
You can read more about mp3 player / memory stick scams on this ebay post.
http://reviews.ebay.com/Fake-MP3-MP4-Radio-FM-Player-and-How-to-fix-it-right_W0QQugidZ10000000010907516
Regards,
Chris
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