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Hi.
This problem occurs when there is zoom-block problem. The solution is to change all the zoom-block, but normally this is more expensive than a new camera.
This mechanism fails due to sand, dust or just useful life expired.
While zooming in-out camera gives error message means lens mechanism is either defective or lens drive motor is bad. In both cases, lens assembly will be replaced. Contact nearest camera repair shop for fix. Thanks.
Hi, Most common problem in al the digital camera's. Slide motor start malfunction and the massage appears"Turn off the power and on again". In this situation you have to replace slide motor or lens block assembly, And your camera work fine again. Thanks for using fixya.
while you are turning the camera on, hold the lewer which you use for zooming in. the lens should extend before you get the annoying message about turning the the cameroa off and on. then, GENTLY apply pressure to the lens as if you wanted to push it back to the camera. while you are doing this, turn the camera off (lens should come back into the body of the camera). this solved the problem for me! :D
I had what sounds like the same problem. The camera was dropped and the shutter was stuck open. Just kept showing error message.
As I felt I had nothing to lose I began tapping it on a soft book and the shutter started to appear. I then shut it just using the end of my finger. When I then turned the camera on again it opened and shut when turned off. It has worked fine ever since.
Seems a rather poor design. Hope this helps. Very best regards Peat.
whilst reading out loud instruction to fix the 'zoom error' my wife turned and twisted the zoom lens clockwise and shake th camera gently - all of a certain it worked again as per normal - try it - hope it works for you too!
I had the same problem and fixed it.
The problem is related to the lens not working properly and jammed up.
When powering on the camera, the focus goes in and out and the lens spin and then the message is displayed to turn camera off.When I turn the camera off, I noticed the lens did not fully hiberate into the camera like it did before the error message.
So to fix the problem I did the following:
Turn the camera on, when the lens extended out, I slightly rotated the outer most lens clockwise and counterclockwise to free the lens from the jammed position.
The error no longer appeared and the camera stayed-on.When I shut the power-off the lens completely hibernated again like normal.
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