Hi, when a phone mass memory is corrupted, it means that memory has been affected by VIRUS.
VIRUS can damage a phone in no time. VIRUS can be caused by downloading applications on your phone through the internet, or might be from data transfer from a phone to another phone.
To remove the VIRUS, you will need to flash the phone memory. Flashing the phone will restore back the phone to it normal state.
You can use this link to see how to flash your phone
Flashing a cell phone will erase carrier data from the memory. Cellular companies can usually do this for a fee. Online buyer sites sell the software kit that will flash a cell phone from home computers.
To flash a phone you will need to rewrite the PRL file by connecting your phone to a computer with the needed equipment. Your best bet is to take your phone to a dealer that flashes phones on a regular basis. For more information
hubpages.com/hub/How-to-Flash-your-cell-phone
and
unlocktotalk.com/UnlockCodeInstructions.htm.
Take care.
Possible that the phone has hung up because there are errors in the software.We can try a reset as last resort before deciding on the phone software. So to reset remove the battery and the memory card from the phone. Using your PC , scan the memory card for any corrupt files or media files with virus- it is possible when they are downloaded from unsafe sites. If so remove or format the card. Now replace the card and battery and switch on the phone. If the phone hangs up then it is confirmed that the software is corrupt and will need a reinstallation. Seeking help from the authorized service /support centre is most ideal. Take estimate and decide.
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