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Expert
118 Answers
- Posted on May 26, 2011
Re: My customer explains that water got poured into her...
I have had this problem before and replacing the high voltage board ( that is the large board situated under the printer ) fixed it. However if you have replaced this board then I would agree that the water also took out the DC Controller Board.
The fuser probably did not need to be replaced.
The water may have shorted several modules. I would advise her to get a new or refurbished printer. Save yourself from future redo calls....
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