SOURCE: Just bought a cruz reader
Before you can communicate with your computer you must run CruzSync from the desktop. There are some driver files that must be sent from cruz to point the way to the reader. After you do this it should connect every time. Some time you will have to pull the USB out and put it back end, especially if the reader or the computer has just woke up from a sleep or hibernation mode. ZumoDrive is the account you must set up when you click or press on CruzSync to make all of this happen. Hope this helps
SOURCE: I forgot the pattern to unlock my Cruz reader
Hi, enter wrong pattern few times and then it will ask you for your google account password :)
SOURCE: How do you restor you
The easiest way to restore the Cruz Reader to factory defaults is to update to the newest firmware which can be downloaded from here. The instructions for doing the upgrade are also explained on the link above.
This will revert everything back to original condition leaving any information on the internal and external memory cards intact. If you are looking to clear those as well you can do so by formatting the cards by going to Settings->Storage (might say SD card)->Unmount->Format. You can also take the cards out and put them in your computer and use the computer to format them.
The process is pretty of upgrading the firmware is pretty simple even though it might be intimidating. Let me know if you have any more questions
Hope this helps
Ray
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