I would first look at why the alarm is going off without disconnecting it, you could have a seal issue with the freezer in which the door is not closeing properly or you could also have a defrost issue with the unit which would also trigger the alarm Diagnoseing what the issue is is the first thing that should be done not just unplugging the alarm and ignoreing there is an actual problem most of the time when these issues are ignored you end up paying for it in the long run. I would look further into why you are getting the alarm I await your reply if you have any further questions Thanks Rick
if the sides of the freezer are warm this most likely means your compressor fan is not running when this happens the sides due get very warm and eventually hot take off the rear panel in the back of the machine and assure that the compressor fan is running if not replace the fan and turn the unit off if the fan is not working you will burn out the compressor if the fan is not running If you have any further questions message me back Thanks Rick
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Hi, Freezer alarms indicate two things: The door is not closed correctly; The temperature is warmer than -12 degrees. The alarm can be visual ( red warning light), in either case it can happen if you have just filled your freezer with loads of fresh unfrozen food, however the alarm should self cancel after approx 20 mins as the freezer chills the fresh food and the warm air, down. A persistent alarm should be investigated by a fridge engineer as soon as possible, any food defrosting below -8 degrees is definitely suspect as far as refreezing is concerned. Where a failed thermostat causes the alarm the food will totally defrost, where a gas system is inefficient it's possible to have an intermittent alarm. The freezer should maintain a temperature between 0-5 degrees and if it gets above 15 degrees, the alarm will sound. This could be a thermostat problem, if it's keeping the compressor off too long. If the compressor is not running and it's warm inside the cabinet, turn the thermostat to a colder setting. If the compressor comes on, the thermostat will need to be replaced. If the compressor still won't run, check if it's hot but be careful. If the compressor is hot, the problem can be with the start kit or the compressor has failed. Another possibility is if the compressor is running but there is not a full frost pattern on all the shelves, it indicates problem in the seal system. Whichever cause happens, it will need a thorough checkup and repair by an engineer. Please get back to us if you have further query else please accept the suggestion.
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Hello gorog52 - From what you have described and the upright freezer keeps displaying OFF, you possibly have a communication problem with the electronic control assembly. I recommend contacting a professional to accurately diagnose and repair the unit.
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the freezer is working fine. I just need to disconnect the alarm. The alarm goes off every 12 hours and wakes us up at night.
The sides of the freezer feel very warm. Is this normal? The door seal looks fine. The unit is 3.5 years old. any ideas ?
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