Try turning off the caption through the remote of the menu. to reset it to factory settings, go to menu, then settings, then there should be an option to reset the tv. If this doesn't work look through your manual. Sometimes you have to hold the power button for some length of time or the menu button on the tv. if these methods don't work, tell me the model and make of the tv.
if you ever forget your
code, the 0, 7, 1, 1 code is the factory
default and can be used to
enter and create a new access
code.
After unlocking the code you have to reset all the settings again if you wants.
OK.
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