Question about Whirlpool Dehumidifiers

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The dehumidifier keeps leaking water out the bottom of the unit. I checked the bucket and it does not have a crack/leak. It appears the water is seeping out into the back of the unit and only half the water makes it to the bucket. Please help with any suggestions. It only started doing this recently. Serial Number: VK0016ZZZZZXNR2P7PC1657 Batch Number: K-R2P7 Purchase Date: June 30, 2008 Store Name: Canadian Tire Store Address: 1975 Dundas St., E, London, ON, N5V4Y5 Store Phone: 519-451-6260

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  • Master
  • 4,736 Answers

The drain tube that fills the bucket is clogged. To clear the clog, you will need an 18" long plastic Zip Tie or something similar (NO wire coat hangers, though) that will fit into the drain tube or hole. You will need to turn the unit OFF and unplug it before clearing the clog. As well as, removing the bucket.

Carefully threat the Zip Tie into the hole or tube and work it in until you reach a bend in the tubing. You will need to gingerly work the Zip Tie past this bend, until it bottoms out or you run out of workable Zip Tie. Then slowly remove the Zip Tie while rotating it. This will loosen the clog. When the Zip Tie is almost all the way out, be prepared for water to follow.

Hope this helped you solve the leaky problem. Please let me know. Thanks.

Posted on May 30, 2011

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  • Master
  • 2,080 Answers

First of all, here is a direct link to the ONLINE USER'S MANUAL for that model:

http://www.kitchenaid.ca/assets/pdfs/literature/Use%20and%20Care%20Guide%20-%201317161.pdf

If that is not your model then just specify which one is yours from the following Canadian Tire link:

http://www.canadiantire.ca/AST/browse/3/HouseHome/1/HeatingAirConditioning/Dehumidifiers.jsp


To view the Owner's Manual with Operating Instructions or the catalog page just use your mouse to click on the link, which is the underlined and highlighted text just above. This will open a new web browser page automatically for you and allow you to view the information at the website indicated and the contents of the Owner's Manual.

You may need ADOBE READER installed on your computer to read PDF documents.
You can download this free at WWW.ADOBE.COM if necessary.
Click on the DOWNLOAD ADOBE READER button on right side of the ADOBE home page when you get there, then follow the onscreen instructions to install the software on your computer.

Check to make sure your drain hose connector plug is properly fitted. If this is loose or missing, then some of the condensate will drain out onto the floor. See page 6 of the manual for detailed instructions and illustrations about the drain hose connector and the plug.

Please comment back here to this page if you have any details to add, have any questions, have difficulty accessing the links, or just require further general assistance and I will respond as soon as I see it.

I hope that was helpful to you, good luck.

If you choose to rate this solution using the Thumbs Up scale provided, I thank you very much for your time and consideration.

Joe.

Posted on May 30, 2011

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If the above doesn't correct the problem, the drain tube to the bucket may be partially clogged. To check this, you will need an 18" long, plastic Zip Tie or something similar. But NO wire coat hangers. Turn the Master ON/OFF Switch to OFF and unplug the unit. Remove the bucket and you will see a drain hole or tube at the top of bucket cavity. Carefully insert the Zip Tie and continue to push it in unitl you reach the bend in the tubing. You will need to gingerly work it past this bend, until it either bottoms out or you run out of usable Zip Tie. Now, slowly remove the Zip Tie while rotating (twisting) it. As you reach the end of the Zip Tie be prepared for some water to follow.

Hope this helps you troubleshoot and solve the problem. Please let me know. Thanks.

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Progress!!!

I've never taken this unit apart. I always manage to get stuff disassembled just by taking one step at a time, slow & easy, without using excessive force which might break something.

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P.S. I was going to suggest blowing out the drain, but you beat me to it!

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Leak


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