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If you already have the program, try installing it. If not, somewhere on the package there is minimum operating system requirements that will tell you if it will work.
Try launching the program in compatibility mode. If this is a disc you're trying to install from, click on Start, goto Computer, go into your DVD Drive, right-click the Setup's EXE file, then Troubleshoot Compatibility.
If this is just a Setup EXE file you are trying to load on your computer you can do the same. Just right-click and select Troubleshoot Compatibility.
When you're presented with a list of options, select "This program worked in an earlier version of Windows", then hit Next. Just follow the prompts and then try installing it again.
Usually computer softwares are generational in compartibility. For example, the older versions were designed as compatible to older devices. Alternately, the newer versions are compartible with recent computers. However, depending on the situation where having an older computer would be more resourcesful with prior photo studios. Alternately, installing an older version on newer computers means least externsive productivity. Estimate the computers modern features to decide on acquiring either version. However, each studio is has as much productivity when installed on the appropiate generation of computer devices.
My parents ran into this same issue this afternoon. After a bunch of trial and error over the phone, here's the solution:
1. Go to the Start Menu and open Computer (used to be called My Computer). 2. Browse to c:\Program Files (x86)\Nova\Print Artist Platinum 3. Right-click on Print Artist.exe and create a shortcut 4. Drag the shortcut to the desktop 5. Double-click on the new shortcut to start the application. 6. Delete the non-working shortcut.
Since I was working with my parents over the phone, some of the file names may be slightly incorrect. However, this should be close enough to get you working.
error's like this are very common and most of the time are caused by microsoft windows updates,go to the site and check first for any updates that need upgrading that don't automaticly update and see what results come up? then you can try and do your install,good luck,garnedd.
No guarantee but try a reinstall. First completely deinstall. Then, reboot twice. Reinstall as per directions as if it was the first time. Try a different file from scratch, then try to print. The one that was giving you the trouble may be corrupted. Reuse at your own risk.
Good luck.
I have the same problem. I emailed Nova support and the first reply had a link to Dotnetfx3.0. He said install that and it would fix the problem. I'm running Vista and I discovered after trying to install this version of Dotnet framework, that 3.0 is already integrated into Vista. They should have known that because I told them what platform I was using in my original support request. The next suggestion was to install dotnetfx3.5 which I did along with it's service pack to no avail!! I really don't think their support staff is too computer savy! Their last response when I told them that didn't work either was pretty much "sorry". Anyway, I haven't given up and am concentrating on the dotnet connection. I'll post here if I happen upon a solution.
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