Have you installed using the CD? and check whether the printer is made your default printer in the printers in the control panel. If your printer/ hardware is selected in that printers, then there is no problem. Why don't you uninstall the setup file and reinstall it exactly how it is instructed.
Solution
Service the Product - Contextual Wrapper
There might be a problem with the product hardware or a component may not be functioning correctly. The next step is to service the product.
If you have completed all the preceding steps and are still experiencing a problem, service the product.
Determine if your product is in warranty or out of warranty. If you need help determining your product's warranty status, go to HP's Warranty Check Tool .
If you have completed all the preceding steps and are still experiencing a problem, service the product.
Determine if your product is in warranty or out of warranty. If you need help determining your product's warranty status, go to HP's Warranty Check Tool .
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