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Sounds like your control switch is going bad. Good thing you have the quick freeze button. You may want to go ahead and replace it. The whole thing will go out soon. This is something you can replace yourself.
If this was my fridge
1 I would give it a soft kick with my right foot/ your left
2 nothing happens
3 empty the fridge
4 push the off switch
5 should the unbeliveable happen that the frozen part would start to melt
6 then I put some boiling water in a wash basin in the fridge and a few towels on the floor-we don´t want water on the floor, do we?
7 when all the "frozen places" have disapperaed .
8 clean the fridge´s insides
9 push the on button and close the door properly
10 wait for 30 min open again and see if the places that are supposed to be frozen arn´t frozen
11 if they are put the good things back into the fridge
12 and have a good cup of coffee
Good luck
kollagunn
Most times this is a bad cold control, but there are other things to check for. Make sure the condenser fan is working and the coils are not covered with dust. A separated heat exchanger ( small capillary tubing soldered to the large suction line ) can separate from one another and make the fridge run too long. - tape tubing back together. A poor working evaporator fan motor could also make the fridge run too long and freeze - replace the fan motor. An inefficient compressor or refrigeration system could make the fridge run too long and freeze - have a service tech check this out. A misaligned control settings, make sure the air damper and cold control have not been bumped and are out of normal settings. Stuck open air diffusers or air dampers are becoming more and more common for allowing too much air to be blown into the fresh food section and freezing things. On all frost free fridge's the freezer temp air is blown into the fresh food section, if you have "easy" to freeze items ( eggs, veggies in water, etc ) in front of or under where the freezer temp air comes out, they could freeze - store them in a different spot. Doors not closing properly making the fridge run too long is something else to check for.
check your warranty period
if it for longer than 12 months , the warranty service is free regardless
they may want the deposit in case the problem is not warranty related and would be obliged to refund it if the fault was covered by the warranty
some freezers will not freeze in the freezer department if you are low on freon. the motor cannot produce enough freon to keep your freezer frozen when it is to low, however, you might have the temperature up to high where it has locked up the motor and is sending out all that water underneath. i would check your pan under your refrigerator to see if it needs to be dumped and then replace it back.
Should operate 24 hours before putting anything in that is not already frozen. Check it again after it has run for 24 hours. Anytime you adjust the thermostat go one click at a time and wait 24 hours for it to stabilize. eric
Hi Jody,
The only thing you give me that would allow me to solve this issue, is based on the fact that the freezer is getting warmer, and fresh food section is staying cold. So, knowing nothing more than that, I must sadly say that you need a new refrigerator to solve this issue 100%, as it sounds like you have a failing compressor, or a slow leak in the sealed system. Both scenarios are terminal.
Thank you for contacting me at Fixya.com
Dave E. (Illeagle)
thius suggests the defrost system not working and the defrost drain blocked. take off the back panel inside the freezer, melt off excessive ice and free the drain at the bottom with hot water and patience
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