Can't get the air filter out. Seems to be stuck.

The problem lies in the way the bucket is reinstalled or the float valve (if yours is so equipped) is stuck in the UP position.

Remove the bucket for it's holder and check for the float valve. If it is stuck in the up position, jiggle the arm to make it return to the down position. Be fore you reinstall the bucket, look at the back wall of the bucket holder. There you will see a trigger switch. It's the bucket safety removal switch. Check it to make sure it's still intact. At 10 years old it may have broken OFF. If it appears to be be intact, install the bucket "squarely" into the bucket holder from top to bottom. Being sure that it makes firm contact with the bucket safety removal switch. When installed correctly, the bottom of the bucket will not tilt down at all.

Also, check the air intake filter as it may be dirty of clogged.

Hope this helped you to troubleshoot and solve the problem. Thanks for choosing FixYa.

Check the air filter. Freeze ups are often caused by low airflow across the cold coil. A dirty air filter can severely restrict air flow. Replace or wash (if a washable type) the filter and allow the dehumidifier coils to defrost completely. Reinstall the filter and be sure to locate the appliance so that air flow in and out of it is not restricted in any way (not up against a wall, behind a door, curtains, etc.) and restart.

If the unit has been run without an air filter, the cooling coil fins are probably choked with dust and dirt. They should be cleaned with a product designed expressly for this purpose such as:



Evaporator coil cleaner is available from many hardware and "big box home supply stores" such as Lowe's or Home Depot.

Use only as directed, and buy filters! it's much easier to replace filters than cleaning coils.

I hope this helps and good luck! Please rate my reply "4 thumbs up" if it was helpful. Thanks!

There are 5 basic, yet solvable reasons for what you described. Please pay particular attention to numbers 1 & 2.

1. The humidity extraction level is set to HIGH. Lower it to 32-35%.

2. Air intake filter is dirty or clogged. Turn unit OFF, & Unplug the
Unit, before removing to inspect & clean it, if necessary. If washed,
allow filter to completely dry before reinstalling. DO NOT operate
the unit without the filter.

3. Obstructed air flow. Maintain a minimum of 12 to 18" of clear air
space around the entire unit.

4. Cooling coils are dirty and need to be cleaned. Use warm water & dish washing liquid to
clean the coils. Rinse and wipe dry. Apply a light coating of WD40 to the coils.

5. Ambient air temperature at floor level is between 40 - 60 degrees.
dehumidifiers do not work well between those temperatures
(Unless, you have a Low Temp Unit). This applies mainly to
where the air temperature at floor level is colder than at shoulder level
in basement applications. Raising the unit up off the floor,
onto a sturdy table, counter top, etc, that can handle the weight
of the unit, plus a full tank of water, will usually resolve this
problem.

If none of the above solves the problem, it may be a case of the compressor needs to be recharged with refrigerant gas or that the humidity condenser sensor has failed. These things usually occur in units that are 5 years old or older. It's rare in a unit younger than that. But, it can happen.

I hope this helps you troubleshoot & solve the problem. Thanks for choosing FixYa.

There are 5 basic, but solvable reason for what you described. Please pay particular attention to numbers 1 & 2.. Yiu have already cleaned the filter, so that one's covered.

1. The humidity extraction level is set to HIGH. Lower it to 32-35%. If you have a mechanical unit
turn the control knob to Mai=ximum.

2. Air intake filter is dirty or clogged. Turn unit OFF, & Unplug the
Unit, before removing to inspect & clean it, if necessary. If washed,
allow filter to completely dry before reinstalling. DO NOT operate
the unit without the filter.

3. Obstructed air flow. Maintain a minimum of 12 to 18" of clear air
space around the entire unit.

4. Cooling coils are dirty and need to be cleaned. Use warm water & dish washing liquid to
clean the coils. Rinse and wipe dry. Apply a light coating of WD40 to the coils.

5. Ambient air temperature at floor level is between 40 - 60 degrees.
dehumidifiers do not work well between those temperatures
(Unless, you have a Low Temp Unit). This applies mainly to
where the air temperature at floor level is colder than at shoulder level
in basement applications. Raising the unit up off the floor,
onto a sturdy table, counter top, etc, that can handle the weight
of the unit, plus a full tank of water, will usually resolve this
problem.

If none of the above solves the problem, it may be a case of the compressor needs to be recharged with refrigerant gas or that the humidity condenser sensor has failed. These things usually occur in units that are 5 years old or older. It's rare in a unit younger than that. But, it can happen.

Hope his helps you to further troubleshoot and solve the problem. Thanks for choosing FixYa.

There are 5 basic things cause the problem you're having. Number 1, you have already taken care of.

1. The humidity extraction level is set to HIGH. Lower it to 32-35%.

2. Air intake filter is dirty or clogged. Turn unit OFF, & Unplug the
Unit, before removing to inspect & clean it, if necessary. If washed,
allow filter to completely dry before reinstalling. DO NOT operate
the unit without the filter.

3. Obstructed air flow. Maintain a minimum of 12 to 18" of clear air
space around the entire unit.

4. Cooling coils are dirty and need to be cleaned. Use warm water & dish washing liquid to
clean the coils. Rinse and wipe dry. Apply a light coating of WD40 to the coils.

5. Ambient air temperature at floor level is between 40 - 60 degrees.
dehumidifiers do not work well between those temperatures
(Unless, you have a Low Temp Unit). This applies mainly to
where the air temperature at floor level is colder than at shoulder level
in basement applications. Raising the unit up off the floor,
onto a sturdy table, counter top, etc, that can handle the weight
of the unit, plus a full tank of water, will usually resolve this
problem.

If none of the above solves the problem, it may be a case of the compressor needs to be recharged with refrigerant gas or that the humidity condenser sensor has failed. These things usually occur in units that are 5 years old or older. It's rare in a unit younger than that. But, it can happen.

I hope this helps you to troubleshoot and solve the problem. Thanks for choosing FixYa.

The air intake filter is one of 2 places. In either case, it's behind the front louvers

1. Remove the water collection bucket from it's holder. Look up into the bucket holder, just behind
the front louvers. You should see what looks like a plastic frame. It may have a pull tab handle. In
any event, the is the filter frame. Pull it straight down and out. It can be cleaned with a vacuum or
if it's really dirty, wash it in warm water and dish washing liquid, rinse and allow to completely dry
before reinstalling it. NEVER operate the unit without the filter in place. Doing so, could damage
the unit.

2, Look on the right hand side of the unit's cabinet, just behind the louvers. If you see what appears
to be a op open door, the filter is behind that door. Follow the above directions for cleaning the
filter.

I hope this helps you. Please let be know.

The problem you're having with your dehumidifier, may be the result of one or more of the basic, but solvable problems and solutions listed below:

1. The Humidity Extraction Level is set to High. Lower it to 32-35%.

2. Air intake filter is dirty or clogged. Remove, inspect the filter and clean if necessary. It it's a
Washable Filter, allow it to thoroughly dry before reinstalling it.

3. Obstructed Air Flow. A minimum of 12" to 18" clear air around the entire unit, must be
maintained.

4. The ambient air temperature at floor level is between 40 - 60 degrees F. This is particularly true in
basement applications. The air temp at floor level is colder than the air temp at shoulder level.
Dehumidifiers don't work well in that temperature range (Unless, it's a Low Temp model). Raise
the unit up off the floor on to a sturdy table, counter top, etc, that can handle the weight of the
unit, plus a full tank of water.

If you troubleshoot the 4 things listed above, it may quickly solve the problem. Please let me know. Thanks.

derkfarm - It may simply be a case of the humidity extraction level being set to high and/or the air intake filter needs to be removed and cleaned.

Solution: Lower the humidity extraction level to 32 - 35% and clean the air filter.

If the unit is in a basement, the ambient air temperature at floor level is colder than at chest level. Dehumidifiers don't work well at temperatures between 40 - 60 degrees F.

Solution: Set the unit up off the floor on a sturdy table, cabinet, counter top, etc. It must be sturdy enough to handle the weight of the unit, plus a full tank of water and the vibration, while in operation.

Any or all the simple solutions above may solve the problem. But, we won't know, until you try them.

Please let me know if it helped or didn't solve the problem. Thanks.

It may simply be the case be a case of 4 things: Any of which can cause the problem.

1. The air intake filter is dirty or clogged.

2. The humidity extraction level is set to HIGH. Lower it to 32%.

3. Obstructed air flow around the unit. You must maintain a minimum of 12" clear air space around the entire unit, while in operation.

4. The ambient air temperature at floor level is between 40 & 60 degrees F. This is true in basement applications and the unit will not function properly. Unless it's a Low Temperature unit. Placing it up off the floor on a sturdy table or counter top that can adequately hold the weight of the unit, plus a full bucket of water, usually solves that problem.

Worse case scenario, the compressor needs to be recharged with refrigerant gas. But, that doesn't happen that often.

Hope this helped you to troubleshoot and solve the problem. Please let me know. Thanks.

Hi,
There are many reasons why a dehumidifier willnot work or collect water.
Here is a tip that I wrote to help people to figure out what is going wrongwith their dehumidifier

Dehumidifier is running but no water is in bucket

heatman101

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