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Hi,
According to your problem first make
sure that you have installed the cartridges properly. Go the the
printer properties in control panel and follow the steps open the
printinging preferences tab> maintainance tab > Ink cartridge
replacement> then the window will show the process of the
replacement of ink cartridge. Follow those steps of replacement. Then
let the cartridge be processed, it will take a few time. And then
your cartridge replacement will be finished. Then align the
cartridges from the alignment option in printing preferences as well.
If it doesn't solve your problem then the cartridges are faulty,
replace a new set of cartridge is recomended.
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