I have winfax pro 10.0 working on windows xp, whenever I want to send a new fax it fails because when I want to print the document using the winfax printer nothing happens which means winfax cann't import the file through the winfax printer

Please get the correct driver here : www.printcountry.com/drivers.asp
www.opendrivers.com/.../printers-free-driver-download.html
www.driversdown.com/driverslist/r_4_1.shtml
Regards, Jay__76hdre21

HI,

Are you using a trial version of this software or a full version?Please let me know.

This is a problem with Internet Explorer 7 and 8 installations. Please see http://www.getfaxing.com and download WinFax Tools.

You need a fax modem. If you only have internet connection, you will not be able to send or receive faxes unless you subscribe to an internet fax service called www concordfax.com

Try to restore your computer to previous state.

click on Start > all programs >accessories> System tools> System restore.

When restore window comes up select "restore my system to previos state" after thet select 3 day before date it's looking "dark" select and click restore.

If you change the number of rings on the fax machine to more than on your PC, your PC should receive the fax first and accomplish your goal.

you have some options, so choose one.

1. remove your fax
2. configure your fax to answer later (maybe after ringing 10 times) and configure the winfax to answer before (something like ringing 5 times or less)

the problem here is that the fax answer and start receiving the fax and the winfax receive the fax signal at same time. check the winfax maybe you have the half part that the fax modem not has printed stored in winfax, maybe.

as I said, your better choice is removing the fax modem. even configuring like I said before, maybe the two continue to try to receive the fax at same time.

hope it helps.

This problem is caused by the new security features that are added by SP2and above(for winXP). To prevent the error message and enable Fax Sharing, either update WinFax to version 10.04, or manually reconfigure the Windows XP security settings to permit Fax Sharing to work.

To create the message store folder: 1. Close WinFax and the WinFax Controller. 2. If you are running Windows NT, 2000, or XP, stop the WinFax service. If you don't know how to do this, read the document How to start or stop a service in Windows. 3. Using Windows Explorer, locate and then double-click the Symantec WinFax Pro folder. 4. Click File. 5. Point to New, and then click Folder. 6. Give the new folder a name (My Faxes, for example) and press Enter. 7. Close Windows Explorer.

This is a solution that was suggested for an earlier edition of the Winfax Pro, but there is no reason why it shouldn?t work on this one as well: 1. Close Winfax and any other program that has anything to do with it, delete all the temp files that yo don?t need. 2. Run Scandisk and fix any problems that may come up. 3. Run delfix.exe which is located in the winfax folder in the status files. 4. Run delfix-rebuild and delfix-optimize and check if the problem is solved. If the problem reoccurs there is another possibility- to change the name of the WinFax\data folder and create a new one which you will transfer the address book file, status files etc. from the old folder. Note that there might be some information that wouldn?t go through.