From your cook top, there are 4 wires. BLACK, RED,GREEN and WHITE.Out of that GREEN is ground and WHITE is neutral.The BLACK and RED are positive and negative wires.-------------Connect it as follows:---
Black from cook top to black on house wire.--------
Red from cook top to white on house wire.( don't connect red or black from cook top to bare copper wire).
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Now white from cook top to bare copper wire at house plug.
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The green wire is your ground wire and it just connects to a screw going into the frame of the cooktop.
It should be grounded to the metal frame on cooktop.
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You can also connect this way:---
cooktop black to the wall black, the cooktop red to the wall white , and the cooktop white and green to the wall bare.---
Join both green and white wire of cooktop together to its ends, then connect that to wall bare wire.--------
This will help.-----------Many uses face this problem for wire connection.So this combination connecting of wire helps.------
The other option is to change the wall receptacle, there are 4 wire receptacle available at home-depot and Walmart stores.It costs approx $15 for this 4 wire wall receptacle and any local electrician will get this connected for you, with his basic charge.-------
This will help.Thanks.Helpmech.
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I have connected the wires as you suggested and everything seems to be working as it should. I appreciate your expertise in this matter.
This solution worked for me.
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