Hi there. If you've forgotten the lock code to your phone, unfortunately you'll need to wipe it. View this link on how to wipe Nokia phones. http://www.fixya.com/support/r9465549-format_nokia_phone_back_factory If you want to unlock your phone to work on a different carrier, view this site and purchase on unlock code. http://unlockcodes.info/ If you need any more help please ask. Good luck! Alex
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