We have a Kenmore HE3 Elite Quiet Pak 2. (110.45862400)
It is giving an error code of F11. The machine goes through each cycle, but the clothes still come out with too much moisture, even on the added extended spin. Please advise if you can. Also I read on one post that the code book was behind the lower front panel. I removed it and the code book was not there. Please advise where we might get another one.
Thanks, Pat
This error code F30 flashes when the central control unit (CCU) cannot drive the dispenser motor to the proper dispensing position and hence the softener dispensing problem. Disconnect power then remove the top panel and check the dispenser motor assembly for damage or broken parts. You may run a diagnostic test then take a look at the dispenser motor and observe how it behaves. Replace the dispenser motor assembly if damaged.
Click on the link below for the troubleshooting details of this problem and instructions on how to run a diagnostic test.
Troubleshooting Error Code F30 on Whirlpool Duet and Kenmore Elite Front Load Washers
Hello - There are several things that could cause the fabric softener to not dispense into the washer. Are you sure the liquid in the dispenser after the wash is fabric softener? If it is fabric softener, the solenoid that lets the water into the dispenser is not working. This solenoid is located on the back of the dispenser. It only gets voltage during the dispense time and fills the fabric softener dispenser with water. The fabric softener dispenser fills while the washer is filling for the rinse cycle.
When the washer begins to fill for the rinse cycle, the fabric softener solenoid is energized and water flows into the fabric softener dispenser cup. When the cup is full the water siphons out and softener and water flow into the tub.
If the liquid in the fabric softener dispenser is pure softener you may need a technician to diagnose and repair the problem. The voltage will have to be tested to the softener solenoid and a volt meter is required.
If the liquid in the fabric softener dispenser is water you probably need to clean the dispenser cup. **** will build up in the siphon tube and stop the liquid from going into the washer tub. The incoming water will dilute the softener and overflow the dispenser cup and run into the tub. The instructions for cleaning the dispenser should be located on page 43 of the use and care guide that came with the washer.
If you don't have the use and care guide these instructions will help. Open the dispenser until it stops. In the left rear corner of the dispenser, there is a release that is labeled push. Press down on the push area and you can slide the dispenser drawer out.
Remove the insert from the bleach and fabric softener compartments. Clean the bottom of the insert and the bleach and fabric softener compartments. Reinstall the insert and put the drawer back inside the washer.
To test the siphon action slowly pour water into the fabric softener compartment. When the water level goes above the maximum line stop pouring. The water should all drain out.
Hope this information proves to be helpful however if it is ineffective please contact a professional to move forward accurately.
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