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Posted on Jun 22, 2011
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Hi i have a pair of seinheiser cx 400 precision head phones they wont play in stereo both speakers are puting out sound but in mono,.i thought the plug was the problem so changed it but no joy any advise would be greatly appreciated

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  • golfergav66 Jun 22, 2011

    Thanks for that i am using the headphones with my ipod gen 5,i have tried other head phones on my unit and they are definitely playing back in stereo,could the problem have any thing to with the volume control on the head phones?

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Michael Vincent Cruz

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  • Posted on Jun 22, 2011
Michael Vincent Cruz
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Hi golfergav66,

I see that you mentioned that you headset is only putting out Audio in Mono.

Manual check the manual link for the headset info, also you may need to check the settings of the Sound Card that you have to see if the setting from there is also set to Mono instead of stereo.

After checking Reviews about the Headphones that you have I believe the problem is not the headset but the source from what you are using, if the source where your are connecting the Headset is not capable of putting out Audio in stereo then the headset will also have a Mono output, Headsets do not have the capability to convert the output to stereo from any source.

On your Headset there are no Other Troubleshooting steps that can be done to produce a stereo output, but to check if the source produces a stereo output as well for the Headset to produce a stereo output. The stereo feature that your Headset has as what they say about the headset means that it basically is just a better Headset than any other that it can at least give more clarity with the Audio heard from it resulting into a much better quality than a regular headset but still does not make that big a difference since Audio still just is transferred from the source to you headset, it will only make a difference if your headset has it's own amplifier then I believe stereo Output can be adjusted and controlled on your headset for better performance and Audio output.

Unless there is something wrong with your headset, try going back to where you purchased it and try and see if a different headset of the same kind will be different from what you are experiencing on your headset.

You mentioned you replaced the cable but still there was no change at all right.

I hope that this clears things out.

Thank you for choosing Fixya,

mvincentc

  • Michael Vincent Cruz Jun 22, 2011

    Yeah that can also be one reason if your headset is not coming out as stereo it could be that there is something wrong with the Volume controls as suspected, having to try another headset of the same kind can give you the exact answer to what your are experiencing, also that you mentioned you have tried other headsets and they all give a stereo output.

    I then could say that it is a possible chance that there is something wrong with your Sennheiser CX 400 Headset.

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