I need to remove my webroot old progam because is not updaying and is not working well could you tell me what to do to remove the progam. note I allready try from remove and change panel an it didn't work!!

If you have a webroot subscription, log into the portal on your new device and install the agent. Webroot will not carry over from one device to another. Also, if the old device is no longer being used, you can remove that device from the portal. If you need step by step let me know.

go to control panel>add or remove programs or uninstall a program>then a window will popup then in the listing locate webroot spy sweeper and click uninstall,i hope this will work,thank you for using fixya!

Chances are it's a virus or malware. Download an anti-virus program to a disk or to a flash drive. Run it and see if you can find a virus. Here's a link to one of the best anti-virus progams. (In my opinion)
http://avg.en.softonic.com/
Hope you solve the problem. You might also try Malwarebytes
here's a link
http://www.malwarebytes.org/
Good Luck

try another internet browser. if that won't work post a comment and i will see what else could be the problem

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they are spyware detector and I believe these programs can clash, I suggust you goto FREE AVG in google and download their free avg download to sort the spyware & virus side of things, remember that that Vista has built in Spyware protection. Regards GeWiz

This worked for me. Search the registry for webroot (start->run->type 'regedit'); in regedit, find 'webroot'. Delete the folder that has webroot (it has sub-folder 'spy sweeper'). McAfee should finish installing.

no sond

Go to Start/Run and enter regedit hit the Enter key.
Go to:
\HKEY_LOCAL_MACHINE\SOFTWARE\Webroot

Delete the webroot folder.