Hi, try this and let me know what happens.
Turn the knob to the off position.
Then press and hold the start/pause button and the button on the left of it, with them 2 held in turn the knob 1 click clockwise. Keep the buttons pressed in till the lights start to flash then let go.
Know turn the knob clockwise all the way round to the off position 1 click at a time.
Then turn the knob ON THEN OFF AGAIN.
Retry the washer again and see what happens now.
Hello - The error code "E20" typically means the water is not draining properly or not pumping out fast enough. Does the washer making a humming noise? If so, either the drain hose may be kinked or the drain in the house is clogged. Once you have confirmed and cleaned the hose and issue continues contact a professional to move forward accurately. The unit may possibly have a faulty pump or control board.
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