Hello! My washer will not spin or drain, but it will agitate. It stopped on pause and never went further. When I turn the dial beyond that to rinse, it will agitate again, but then stop.
This is commonly a symptom of a defective lid switch. The switch may be loose or not making good contact. As you open and close the lid, you should hear a "clicking" sound as the lid switch is activated. If you do not hear the switch, check to make sure the lid strike in still intact. This is a small plastic piece mounted on the lid that pushes down on the switch through a slot on the wash tub opening on the right hand side. If this piece breaks off, it will give the same symptoms of a broken lid switch. Next, check the two mounting screws on the right side of the wash tub opening to make sure they are tight. These are the mounting screws for the lid switch. Sometimes they come loose and the switch does not make proper contact. If you attempt all these preliminaries, and the switch still does not seem to be working properly, replace it.
Replacement parts can be found at searspartsdirect.com. Just type in your model number and the lid switch will be located under the "Top and Cabinet" heading as item number 11 (part #3949247). The lid strike is listed as item 20 (part #358684). You may also check repairclinic.com. They carry the SAME parts and sometimes offer a better price. For instructions on how to replace a lid switch, click on the following link:
http://www.fixya.com/support/r385199-replacing_lid_switch_whirlpool_top
This is a simple and inexpensive repair if you wish to accomplish this on your own. Replacement parts for your washer will cost about $40 if you purchase both parts. I hope this helps you. Let me know if you require further assistance.
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