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I would check the water connection under the toe plate....follow the water line that comes out of the freezer door.. check if that is where your leak is coming from..
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My name is Peter. I am a retired field service refrigeration technician.
I am sorry to say you have a serious problem.
The water supply line to your ice maker runs up the back of your refrigerator from the ice maker solenoid. It is a separate water supply line.
Your water dispenser water line runs from the water dispenser solenoid under your unit and up from the bottom of you freeze door.
You have a plastic tubing leak within your freezer door. Calling a service company to replace the freezer door tubing - a good service technician would not replace the tubing - the damage has already been done.
The insulating material in your freezer door is soaked. The water in the door will cause the door liner to expand and crack. There is no way to completely dry out the insulating material.
The only fix is to replace the freezer door. So, $300.00+ for the door and $150.00+ for the service tech. No, a hair dryer will not do it.
May I suggest:
1.) Remove the bottom toe plate (Kicker plate) in the front of your refrigerator.
2.) Turn the leveling screws counter clockwise so you can pull the refrigerator out to get behind it.
3.) Unplug the unit.
4.) Remove the screws from the bottom cover.
5.) There are two connectors to the solenoid valve to the water dispenser. It is the larger diameter tubing running under your refrigerator.
This will disable your water dispenser. If you see cracks on the inside of your freezer door, seal them with a high temperature silicone adhesive.
If you elect to purchase a new unit, check out Sears Outlet (Scratch & Dent) Stores.
My name is Peter. I am a retired field service refrigeration technician.
There could be several areas that would effect your water dispenser not working:
1.) When you depress the water dispenser do you hear a 'Click'? If not you have a bad water dispenser contact switch.
I would send you a diagram but I do not have your model number.
2.) In the lower back of your fresh food section is your water dispenser water tank. At times this can freeze near the freezer section. Look in the lower corner of the freezer & your fresh food section for ice build-up.
3.) You could have a bad water filter. This does happen often. Remove the water filter and test you water dispenser.
4.) Do you have water leaking out of the bottom of your dispenser door? If so you have a split in the tubing in your water dispenser door.
5.) Is your ice maker working? Often the water valve to your refrigerator becomes plugged up and you do not get sufficient water pressure 60 PSI to operate your water dispenser solenoid valve.
Did you just recently change your water filter? you need to flush 3 gallons of water out of it when changing the filter. if there is air in the line it'll drip constantly. If your ice door isnt closing all the way and properly sealing that also could be a source of water dripping. do you have a low of "Snowy" frost inside your freezer door at the ice dispenser shute?
Hi,
The freezer should be "0", the possible clogging you have could be a leaking water valve or an over filling ice maker. I would have the ice maker checked for volume of water dispenser during harvest, should be 5.5 oz. (2/3 cup), if more the 6 oz. the ice maker is bad. If fails to stop filling or leaks/drips, replace the water valve behind the unit.
I hope this helps.
couple of things to check if you have a dispenser on this model there is a hose that goes up into the bottom of the freezer door you need to remove bottom kick plate and take a look at this...also if no water from that hose and its actually coming from the door you could have a ruptured line in the door itself.... next make sure the water is not actually coming from the freezer compartment as the drain in the freezer could be clooged and leaking over on defrost mode and out door...
hope this helps good luck...
this could either be a blocked drain from the freezer not allowing defrost water to escape or the defrost heater failing to turn on due to a faulty defrost heater or defrost timer not enabling the water to escape
more than likely you have a frozen defrost drain look in the bottom of your freezer section there should be a depression there see if its just a big block of ice let me know if this is the case or not and ill tell you how to clear the drain if not then we will look at something else please dont rate me till were done
I have the same problem, but the leak is inside the freezer. Water accumulates at the bottom of the freezer, and forms ice there.
okay, what did you do
Freezer door water and ice control not working
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