I have two of these dehumidifiers. They won't go on automatically. I don't understand the settings. One of them won't stay on at all. It runs and then shuts off.

Hi,

Here is a tip that I wrote that will help you understand why and what you cando with a dehumidifier that ices up.

Dehumidifier is Freezing up and not working

heatman101

I have to agree with you. I don't see the need for the dehumidifier either. As the AC unit alone, does have some dehumidifying capability.

Your customer would be better served using an independent Low Temp dehumidifier in the basement. If that's the area they are trying to dehumidify because of dampness in the basement.. It certainly would be less costly to operate. But, any unit that is not a Low Temp unit won't work well in a basement.

I hope this helps and good luck convincing your customer of this.

Thanks for choosing FixYa.

There are 4 basic, but solvable reason for what you described. Please pay particular attention to numbers 1 & 2. Also, keep in mind, basements stay moister longer than upper rooms.

1. The humidity extraction level is set to HIGH. Lower it to 32-35% and disable the auto mode.

2. Air intake filter is dirty or clogged. Turn unit OFF, & Unplug the
Unit, before removing to inspect & clean it, if necessary. If washed,
allow filter to completely dry before reinstalling. DO NOT operate
the unit without the filter.

3. Obstructed air flow. Maintain a minimum of 12 to 18" of clear air
space around the entire unit.

4. Cooling coils are dirty and need to be cleaned. Use warm water & dish washing liquid to
clean the coils. Rinse and wipe dry. Apply a light coating of WD40 to the coils.

If none of the above solves the problem, it may be a case of the compressor needs to be recharged with refrigerant gas or that the humidity condenser sensor has failed. These things usually occur in units that are 5 years old or older. It's rare in a unit younger than that. But, it can happen.

If the unit shut off automatically, because it had reached the humidity extraction level you had it set on. It won't turn back ON again, until the humidity level rises above the setting you have it on. Lowering the humidity extraction level to 32 -35%, should make it start up again and cycle like it should. If your unit does not have an LED Screen, set the manual control on Maximum.Be sure the bucket is not full and the air intake filter is clean.

Hope this helped you to troubleshoot and solve the problem.

derkfarm - It may simply be a case of the humidity extraction level being set to high and/or the air intake filter needs to be removed and cleaned.

Solution: Lower the humidity extraction level to 32 - 35% and clean the air filter.

If the unit is in a basement, the ambient air temperature at floor level is colder than at chest level. Dehumidifiers don't work well at temperatures between 40 - 60 degrees F.

Solution: Set the unit up off the floor on a sturdy table, cabinet, counter top, etc. It must be sturdy enough to handle the weight of the unit, plus a full tank of water and the vibration, while in operation.

Any or all the simple solutions above may solve the problem. But, we won't know, until you try them.

Please let me know if it helped or didn't solve the problem. Thanks.

Hi,
There are many reasons why a dehumidifier willnot work or collect water.
Here is a tip that I wrote to help people to figure out what is going wrongwith their dehumidifier

Dehumidifier is running but no water is in bucket

heatman101

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Hi,

Here is a tip that I wrote that will help you understand why and what you cando with a dehumidifier that ices up.

Dehumidifier is Freezing up and not working

heatman101

Your dehumidifier preset default humidity level of 70%. Which is rather high, if you're using the unit in the hot Summer months. You can override this setting and lower the humidity level in increments to as low as 35%. Which is ideal during hot, humid weather. The Air Down button lowers the humidity level.Once the level is set, the unit will cycle ON and OFF as necessary, to maintain the level of humidity.

I have looked at the Owners Manual for you unit, and it's very thorough. But, I can understand, if you're not familiar with how the units work, it could be confusing. Page 5, is very informative on how to operate the unit, as far as setting humidity levels, which is what's important. If the operation of the unit continues to be a problem for you, contact Danby Customer Support 1-800-263-2629 and they can walk you through the procedures, while on the phone with them.

Hop this helped you. Please let me know. Thanks.

Dont spend to much time trying to repair dehumidifier they are very cheap to replace. Most dehumidifiers have lots of problems because they are made so cheap. Just replace the dehumidifier you will tank me in the end.

Hi,

Here is a tip that I wrote that will help you understand why and what you cando with a dehumidifier that ices up.

Dehumidifier is Freezing up and not working

heatman101

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