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Posted on Jul 12, 2017
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Washer will drain but not spin. i see a couple of posts pertaining to the transmission and i have put the washer down on its face and removed the bottom cover to inspect. i see that there is a rubber and plastic coupling broken. everything i see indicates that the transmission has an internal problem. i went and got the coupling but am now fearful that this will not cure my issue. furthermore, how do you get the cabinet off?

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AJ Yadav

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  • Posted on Jul 12, 2017
AJ Yadav
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5 Related Answers

Anonymous

  • 5911 Answers
  • Posted on Aug 08, 2007

SOURCE: Kenmore 22422 Washer will not spin

You never mentioned a problem other than getting the console off. Describe your symptoms, so I can give you better advice.

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JR JR

Johnny Ramirez

  • 116 Answers
  • Posted on Nov 30, 2008

SOURCE: empty washer tub wobbles during spining, plus burning smell

BOTTOM OF TRIANGULAR PLATE ARE 3 SKID PADS, USUALLY WHITE OR BROKEN HALF MOON SHAPE WHEN WORN OUT RESULTS IN THIS

onthejob5130

onthethejob1

  • 640 Answers
  • Posted on Feb 01, 2009

SOURCE: washer wont spin

the the motor coupling ..unit want wash or spin,,,if you would lik to try your hand at replacing it lety me know,,onthejob

Anonymous

  • 15935 Answers
  • Posted on Sep 17, 2010

SOURCE: I have a Kenmore 110.24642300 washer. It is a

1. Unplug washing machine.

2. Remove console. This can be accomplished in one of two ways depending on which type of console you have.

a. If the console has removable end caps, the caps lift off by prying on the top from the back of the washer. The cap will pull off towards you as you are facing the unit from the front of the washer. There will be a screw under each end cap that you will need to remove.

b. If the console does not have removable end caps, you will need to slide a putty knife under the front corner of each side and push in while lifting up. There is a retaining clip under each side that has to be released.

3. Once the console has been released it will lift up and fold back over the back of the washer in its resting position. Use care not to stress the small plastic hinges that hold it on. They can break easily.

4. Under the console will be two large brass colored clips. Take a large flat blade screwdriver and place it in the groove of the clip on the washer top. With the screwdriver firmly in the groove, push away from you towards the back of the washer. This will release the clips.

5. Disconnect the lid switch connector plug. This is the white colored plug on the washer top under the console.

6. Remove the washer casing. Open the lid of the washer. Using one hand, grip under the front rim of the washer opening. Do not grab the wash tub, just the casing. Tilt the washer case from the back first towards you, slide forward slightly, and then lift up. The entire case comes off exposing the wash tub and components.

7. Remove the water pump. This is a small pump located in the front of the washer directly under the wash tub. It has two hoses leading to it. LEAVE THE DRAIN HOSES IN PLACE and remove the two retaining clips. The front of the clip pops off with a gentle pry of a screwdriver, while the back is in a keyed slot. Once released from the pump, turn the clip to remove from the slot. Pull the pump off the motor shaft and push it aside while leaving the hoses attached.

8. Remove the Drive Motor. Remove the electrical connection(s) first using care not to break any of the wires. Loosen the two 1/4" hex bolts that hold the Drive Motor retaining clips in place. Now, place one hand under the motor and lift gently while prying the top retaining clip with a screwdriver. This will release some of the tension on the clip and make it slightly easier to remove. (WARNING: the motor has some weight to it, so be prepared to support it when you release it). Once the top clip is released, the bottom one should come out fairly easy. The clips are similar to the ones that hold the water pump in place. They are inserted into a keyed slot and are slightly longer.

9. Once the Drive Motor has been removed, the Motor Coupling is directly behind it. There are two plastic three-pronged pieces with a rubber bushing connecting the two. One plastic piece is inserted on the Drive Motor shaft, while the other piece is inserted on the transmission shaft. You may have to use a screwdriver to remove the old pieces. Inspect both halves of the coupling for signs of wear. Replace if necessary (part #285753A).

10. Uninstall the motor mounting plate from the gearcase by removing the two bolts.

11. Remove the agitator by removing the center cap. Locate the center nut under the cap and loosen with a socket and ratchet. Lift both portions of the agitator straight up, exposing the gearcase center shaft. Remove the agitator clip and agitator washer from the shaft. NOTE: If there is a recessed square slot under the agitator cap, use a 3/8 inch to ½ inch socket adapter with extender to remove.

12. Now take the washer and lean it backwards so that you have full access to underside of the washer. Loosen the three bolts holding the gearcase in place. When you get the last bolt, loosen slowly as the gearcase will begin to drop from under the washer. Slide the entire gearcase and shaft out of the washer.

13. Remove the clutch and brake assembly from the top of the gearcase by removing the retaining clip. Do not forget to retain the washer that is under the clutch.

14. Inspect new gearcase assembly. Open the breather hole (covered by a dab of paint) using an awl or similar tool. Install washer on gearcase shaft and install clutch and brake assembly. Slide gearcase shaft up through the agitator shaft from under the washer. Hold in place and get one bolt started. Insert remaining bolts and tighten them all evenly.

15. Insert new coupling by tapping one piece onto the transmission shaft with a hammer. Use a dowel or something solid to tap the center portion of the coupling until the opening of the coupling is flush with the shaft. DO NOT hit the prongs or they will break. Do the same for the Drive Motor. Make sure you place the coupling on the correct side of the motor. If you forget, remember that the electrical connections are on the RIGHT HAND SIDE of the motor and that the coupling goes on the REAR shaft of the motor.

16. Place the rubber bushing over the side of the coupler that is connected to the transmission. Rotate the bushing so one empty hole is facing up and the other two are facing down. Now, rotate the coupler on the motor so the prongs will line up with these holes. It's a little tricky trying to get them to line of sometimes. I usually place the lower retaining clip in its keyed slot so that it is resting on the floor. That way, when you get the motor in place, you can reach down while holding the motor up and snap the lower bracket in. You will still need to support the weight of the motor until you get the top bracket keyed into its slot and snapped back into place.

17. Reinstall electrical connector to the Drive Motor.

18. Reinstall Water pump. You may have to rotate the motor shaft slightly to get the slot on the water pump to line up correctly. Make sure you re-install retaining clips.

19. Re-install agitator washer and retaining clip on the gearcase drive shaft and then re-install agitator. NOTE: DO NOT over-tighten center nut. You can crack or break the agitator.

20. Re-install washer case. With the lid of the washer open, place grasp case under front rim and place it on the washer frame. While looking down through the washer lid opening, make sure the front lip of the case is placed UNDER the washer frame and rocked back onto the frame to ensure that the small cleats on the frame fit into the slotted grooves on the washer case base. If you do not get the case seated correctly it will rattle and vibrate while the washer is in operation.

21. Make sure the back of the washer fits into the washer casing on each side by leaning over the front of the washer and grasping the back panel and pull towards you. Reinsert the brass clips by placing the clips into the slot on the back of the washer first, and then forcefully push then down into the opening on top of the washer.

22. REINSTALL LID SWITCH CONNECTOR. It is easy to forget. If you do not reconnect it, the washer will not work correctly.

23. Reinstall console.

It seems like a rather lengthy process, but it is a simple repair if you follow the instructions step-by-step. Read through everything thoroughly before beginning any repairs. I hope this information helpful.

NOTE: Under Line Item 10. - after you remove the motor mounting plate, make sure you disconnect the wiring harness from the the gearcase housing if it is mounted to it. Otherwise, you may damage the harness when you remove the gearcase assembly. Make sure you re-install the wiring harness in the fashion when repairs are completed.



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Anonymous

  • 1937 Answers
  • Posted on Jan 10, 2011

SOURCE: I have kenmore seris 70 model 110, I have removed

This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump
removes most of the water) machine.

First, see the Sears parts site for your washer:
http://www.searspartsdirect.com/partsdirect/index.action

Enter your model number (110.#######) and you'll see a list of major sub-components with diagrams and parts.

Four possibilities: (Ranging from easiest to messiest) None of the suggestions are very expensive.


Newer model Whirlpool / Kenmore washers use a Lid Switch as a safety device. Unless the switch senses that the lid on the washer is closed, the washer will neither agitate nor spin.

Older models only used the switch during the spin cycle.

Try to bypass the Lid Switch by removing the Console and jumping the two outermost pins on the switch.

This is a Whirlpool PDF on how these washers operate. It has a diagram on jumping the switch as well as a detailed section on how the transmission works.

https://secured.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6/f7e2147fa98b28cf85257122007475cb/$FILE/L-55.pdf


It also has a troubleshooting guide.

To bypass the switch, you only have to disconnect the power to the washer, tilt the console back, unplug the switch and using an short piece of insulated wire, jump the two outermost contacts on the connector coming from the console and plug the washer back in.

Following is a description of how to gain access to the console and how to remove the cabinet if necessary.

http://www.american-appliance.com/catalog/newsdesk_info.php?newsPath=16&newsdesk_id=131&osCsid=913ba652cd504fb162f87d892bcb427b

With the jumper in place, try to re-start the washer.

If it works, the Lid Switch is a relatively inexpensive part.

If the washer still doesn't work, check the motor coupler.

Kenmore / Whirlpool top load, direct drive washers use a "Motor Coupler" between the motor and transmission.

It's used as a fail safe device and consists of three parts.

Two of the parts are the same, plastic units with three prongs that fit on one of the motor output shafts and the other on the

transmission input shaft. Between them is a rubber piece with six holes.

The power from the motor is transmitted through the rubber piece to the transmission.

The other shaft on the motor directly drives the pump.

If the motor coupler is broken, or worn, the motor may not be able to send full power to the transmission for agitating or
spinning.

See the following for how to remove the cabinet, pump, motor and motor mounting plate to inspect and replace the motor coupler.

http://www.american-appliance.com/catalog/newsdesk_info.php?newsPath=16&newsdesk_id=135

If the coupler looks damaged, it's a relatively easy fix.

Pry the plastic pieces from the motor and transmission. Some people use a claw hammer but I've found that using a small (6 inch) pry bar works well.

Carefully fit the plastic pieces over the motor and transmission shafts and press them in place (Use a 1/2" of larger socket to put pressure equally around the pieces.

Put the rubber piece on the transmission plastic piece.

Replace the motor mounting plate.

Carefully line up the plastic prongs on the motor based plastic piece to the three un-used holes in the rubber piece. If they don't line up right, the coupler could be damaged.

Mount the motor, don't forget the two screws, put the pump back on the motor and use its' clips.

Put the cabinet back on, don't forget to plug the lid switch back in and re-mount the console.


If the motor coupler is OK, the problem could be the clutch:

Sears has a replacement clutch band kit.

See the following for how to pull the pump, motor and transmission.

You DON'T HAVE TO PULL THE AGITATORS OR TUB.

http://www.american-appliance.com/catalog/newsdesk_info.php?newsPath=16&newsdesk_id=137&osCsid=65fc1c013d6130868b14c8bb4baf7bfd

Also see the Whirlpool / kenmore service manual for these washers.

https://secured.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6/f7e2147fa98b28cf85257122007475cb/$FILE/L-55.pdf

Both the Motor coupler (available from most appliance parts stores) and the clutch band kit are relatively inexpensive.

See the Following Whirlpool parts list for alternatives to the Sears part numbers.

http://shared.whirlpoolcorp.com/assets/pdfs/literature/Repair%20Part%20List%20-%20W10114743.pdf


If you've tested the Lid Switch and the Motor Coupler is fine, and the clutch bands and springs are OK the problem could well be the transmission. "Neutral Drain Assembly".

See the Whirlpool / Kenmore Service manual for transmission operations on top load direct drive washers.

WHIRLPOOL TRANSMISSION DESCRIPTION AND SPRINGS

https://secured.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6/2550f737b3129b0c85256b0600504738/$FILE/787772%20%234.pdf


Those cams/gears etc. in that assembly keep the washer from spinning until all of the water is pumped out and then go into spin mode.

When ours had a similar problem, we looked at the transmission parts list (available on a number of sites) and on the Whirlpool site (Whirlpool makes Kenmore) and noticed that the one of the cams in the neutral assembly which is supposed to have a small spring, didn't on ours when we tore the transmission apart again

http://shared.whirlpoolcorp.com/assets/pdfs/literature/Repair%20Part%20List%20-%20W10114743.pdf

Found the part number for a kit (Whirlpool part number 388253 Neutral Assembly) for $15.00 and replaced the cams and gears.

In order to get the transmission out, you have to remove the cabinet, the fabric dispenser and both agitators. The top agitator uses a plastic 1/2" drive bolt (a 1/2" socket extension works well).

You don't have to remove the drum.

http://www.american-appliance.com/catalog/newsdesk_info.php?newsPath=16&newsdesk_id=137

Lay the machine down (after disconnecting power and hoses, remove the pump (two clips), the motor (two screws hold two clips on the motor), lift and set the motor aside.

Remove two 1/2 inch bolts for the motor mounting plate and three 1/2 inch bolts for the transmission.

Pull the transmission, remove the clutch (there is a spring clip that holds the clutch on the main agitator shaft), remove the 8 screws carefully the transmission holds 15Oz of 80-90 weight gear oil, remove the clip holding the main spin gear on and check the plastic cams.

If the cam that should have a spring doesn't, or the others look damaged, or the main spin gear is damaged the washer won't go into spin mode.

If that's the problem, install a Neutral drain kit, put everything back together carefully and the problem may be solved.

As an aside, fixing ours cost less than $30 including 80-90 weight gear oil vs. $170 for a new transmission.

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0helpful
1answer

Washer will not spin, it will fill up and rinse, nothing when reaches spin cycle

If you hear the motor running and you look to see if its agitating and its not (center post turning back and forth) but will drain in rinse mode and not spin, most likely its the motor to transmission coupler. You will have to put the unit on its side to gain acess to the bottom where the motor is. On one side of the motor (side facing the front of washer) will be the water pump. On the other side of the motor will be where the coupling is.Two screws hold the snap brackets that hold motor in place. Make sure to unplug power before you do anything!
0helpful
1answer

Kenmore 80 series transmission problem

Assuming that this is the basic Kenmore / Whirlpool top load, direct drive, neutral drain two piece agitator model.

There is a Sears repair parts site:

http://www.searspartsdirect.com/partsdirect/index.action

Enter your model number and a list of major sub-components will come up.


Since it isn't agitating (I assume not at all rather than just the top part of the agitator. If just the top part isn't turning then the easiest solution is replacing the 4 "agitator dogs" ) the solution points to a couple of places.


If it spins and drains OK, and if you can hear the motor turning, the problem points to the transmission.

Inside the transmission are a number of gears, springs, and plastic cams and levers. Over time one of them may have either broken or worn out.


There is a Whirlpool site with a parts list for their "commercial washer" which is essentially the same as for your washer. On it is a list of all of the components and parts for the washer.

By paging down to and following the diagram of the transmission you should be able to determine which actual part is broken.

http://shared.whirlpoolcorp.com/assets/pdfs/literature/Repair%20Part%20List%20-%20W10114743.pdf


Following is the Whirlpool / Kenmore service manual for to load / direct drive washers.

https://secured.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6/f7e2147fa98b28cf85257122007475cb/$FILE/L-55.pdf

It has a very good description of how the transmission works and what parts are involved in switching from agitate to spin.

It sounds as ifr the plastic Agitate Cams are worn. (About $15) OR
simply the spring that holds the Agitate Gear down.

When our washer (12 years old) made a major grinding noisen, rather than spending $170 for a new transmission, we installed a repair kit into the old one ($15) and the problem was solved.

Assuming that you know how to remove the cabinet, agitator (you don't need to remove the tub), pump, motor and transmission the agitator cam and follower use the same whirlpool part number 62580/01. This is a plastic set used to raise the agitate gear on the shaft.

I had the same problem with gear grinding and this solved it.

Pull the transmission.

See the following:

http://www.american-appliance.com/catalog/newsdesk_info.php?newsPath=16&newsdesk_id=137&osCsid=f8e1ee4e19d617936ba0e6c810ace590

Remove the clutch (the spring holding the clutch to the spin pinion is a bear to replace.

Remove the 8 transmission screws carefully, the transmission is full (15 oz.) of 80-90 weight oil.

Remove the transmission cover.

Pull off the spin pinion.

Push down on the agitate spring and remove the spring clip. Note where is attaches to the main shaft.

The two plastic agitate cam parts pull right off. Don't lose the washer on top of the cams.

Replace the cams, washer, spring and clip, pinion, oil (assuming you drained the oil first), cover and clutch parts.

Line up the transmission so that the release cam on the brake drum will snap onto the clutch spring retaining clip and put all parts back in the washer.

The basic tools are screwdriver, small socket set with up to a 1/2" socket, vice grips or good pliers (to remove and replace clips)


0helpful
1answer

The washer will not agitate or spin out. the washer will fill and empty the water.

The most likely cause is the motor coupling, one on the motor and one on the transmission. UNPLUG POWER FROM WASHER. If it is broken your washer will fill and you will hear the motor running but nothing will happen, no agitation or spin. You will need to loosen the console, remove the cabinet drain pump and motor, then the motor coupling can be replaced on the motor and transmission. Part comes as a kit. Part number 285753a. Please rate this post.
0helpful
1answer

Kenmore top load year and half old, washes but will not spin my clothes

This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.

First, see the Sears parts site for your washer:
http://www.searspartsdirect.com/partsdirect/index.action

Enter your model number and you'll see a list of major sub-components with diagrams and parts.

It your washer is only a year and a half old, I'd check the warranty first.

You may be able to get it fixed by Sears.

If not, there are a couple of things to check.

If the washer pump drains (and you hear the motor), the timer is directing power to the motor to reverse itself and spin the pump. (timer, motor and pump should be OK)

If the washer neither drains nor spins, the problem points to either the Lid Switch (not too expensive or hard to fix) or the timer.

If you lift the lid, put it down again and the washer begins to spin, the problem is likely in the transmission "Neutral Drain Assembly".

The Kenmore / Whirlpool top load uses a reversing motor to initiate the pump for draining and the transmission to spin.

If you cannot hear the motor trying to turn the pump, (but the washer will agitate) the problem points to the Timer, or the Lid Switch.

Try to bypass the Lid Switch by removing the Console and jumping the two outermost pins on the switch.

Following is an excellent description by GURU JSROCK516 Description of how to remove cabinet and access the transmission. http://www.fixya.com/support/r699497-replacing_gearcase

This is a Whirlpool PDF on how these washers operate. It has a diagram on jumping the switch.

https://secured.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6/f7e2147fa98b28cf85257122007475cb/$FILE/L-55.pdf

If the problem isn't in the switch, and the Timer continues to move, the problem is likely in the transmission.

We had the same problem:

If you lift the lid, put it down again and the washer begins to spin, the problem is likely in the transmission "Neutral Drain Assembly".

Those cams/gears etc. in that assembly keep the washer from spinning until all of the water is pumped out and then go into spin mode.

Apparently, by opening and closing the lid, torque from the motor starting throws the cams into the right gears so that the washer will spin.

Ours had the same problem, no spin unless the lid was raised and lowered or we shut off and re-started the cycle.

After looking at the transmission parts list (available on a number of sites) and on the Whirlpool site (Whirlpool makes Kenmore) we noticed that the one of the cams in the neutral assembly which is supposed to have a small spring, didn't on ours when we tore the transmission apart again

http://shared.whirlpoolcorp.com/assets/pdfs/literature/Repair%20Part%20List%20-%20W10114743.pdf

Found the part number for a kit (Whirlpool part number 388253 Neutral Assembly) for $15.00 and replaced the cams and gears.

In order to get the transmission out, you have to remove the cabinet, the fabric dispenser and both agitators. The top agitator uses a plastic 1/2" drive bolt. You don't have to remove the drum.

WITH APPOLOGIES TO AMERICAL APPLIANCE.COM, DESCRIPTION OF REMOVING CABINET THRU TRANSMISSION.

http://www.american-appliance.com/catalog/newsdesk_info.php?newsPath=16&newsdesk_id=137

Lay the machine down (after disconnecting power and hoses, remove the pump (two clips), the motor (two screws hold two clips on the motor), lift and set the motor aside, remove two 1/2 inch bolts for the motor mounting plate and three 1/2 inch bolts for the transmission. Pull the transmission, remove the clutch (there is a spring clip that holds the clutch on the main agitator shaft, remove the 8 screws carefully the transmission holds 14 - 15Oz of oil, remove the clip holding the main spin gear on and check the plastic cams.

If the cam that should have a spring doesn't, or the others look damaged, the washer won't go into spin mode.

If that's the problem, install a Neutral drain kit, put everything back together carefully and the problem may be solved.


2helpful
2answers

My washer does not spin

Hello, from the limited information I have this sounds like it's going to be a broken coupling. wirlpools are direct drive machines this means they don't have a belt. Instead the transmission is connected directly to the motor via a coupling. This is what a coupleing looks like: 0c6b869.jpg To confirm this pull the machine forward enough that you can lean it back and it will stand back under it's own weight. Wedge something underneath the chasis so it does not fall on you while your accessing the bottom. Go under the Machine and locate the motor, You will see the pump connected to the motor connected to the transmission. 1. Unplug the wire harness from the motor then. 2. Use a screw driver remove the 2 clips holding the pump in place and remove or push the pump out of the way. 3. You will need to remove the 2 screws from the brackets holding the Motor in place with a nut driver. 4. With a screwdriver remove the 2 clips holding the motor in place (be carefull to support the motor as the clips comes off) 5. remove the motor and drop it onto the floor. Now you will see the coupling..one side on the motor the other side on the transmission the rubber connector inbetween. Replace the coupling if broken or worn and reassemble the washer in reverse order. Now you should be all set. Be aware you may smell rubber on the first couple loads this is normal after replacing a coupling. Good Luck!! if you have any other questions or concerns please feel free to comment again. Mike p.s Please remember to rate my solution since this helps me to help other people :) Thanks! P.s Don't forget to unplug the power cord before servicing.
0helpful
1answer

Kenmore series 80 won't spin

The following has some assumptions.

1. The timer goes through it's complete cycle.

2. If you lift and lower the lid, does the washer go into spin.

Normal 0 false false false MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;} If the washer pump drains (and you hear the motor), the timer is directing power to the motor to reverse itself and spin the pump. (timer, motor and pump should be OK)

If you lift the lid, put it down again and the washer begins to spin, the problem is likely in the transmission "Neutral Drain Assembly".

Those cams/gears etc. in that assembly keep the washer from spinning until all of the water is pumped out and then go into spin mode. Apparently, by opening and closing the lid, torque from the motor starting throws the cams into the right gears so that the washer will spin.
After looking at the transmission parts list (available on a number of sites) and on the Whirlpool site (Whirlpool makes Kenmore) we noticed that the one of the cams in the neutral assembly which is supposed to have a small spring, didn't on ours when we tore the transmission apart again

http://shared.whirlpoolcorp.com/assets/pdfs/literature/Repair%20Part%20List%20-%20W10114743.pdf

Found the part number for a kit (Whirlpool part number 388253 Neutral Assembly) for $15.00 and replaced the cams and gears.

In order to get the transmission out, you have to remove the cabinet, the fabric dispenser and both agitators. The top agitator uses a plastic 1/2" drive bolt. You don't have to remove the drum.

Lay the machine down (after disconnecting power and hoses, remove the pump (two clips), the motor (two screws hold two clips on the motor), lift and set the motor aside, remove two 1/2 inch bolts for the motor mounting plate and three 1/2 inch bolts for the transmission.

Normal 0 false false false MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;} Pull the transmission.
remove the clutch (the spring holding the clutch to the spin pinion is a bear to replace.

Remove the 8 transmission screws carefully, the transmission is full (16 oz.) of 80-90 weight oil.

Remove the transmission cover.

Pull off the spin pinion.

Carefully remove the clip from the main drive gear (metal with white gears.

Under it are a number of cams (the instructions with the kit show where each one goes.

Carefully put everything back together and hopefully your problem is solved.
0helpful
1answer

My kenmore washer makes a rapid clicking sound during the spin cycle. replaced the coupler but it didn't fix my problem. clicking starts at the end of the rinse cycle when the washer starts to drain...

If the washer pump drains (and you hear the motor), the timer is directing power to the motor to reverse itself and spin the pump. (timer, motor and pump should be OK)

If you lift the lid, put it down again and the washer begins to spin, the problem is likely in the transmission "Neutral Drain Assembly".

Those cams/gears etc. in that assembly keep the washer from spinning until all of the water is pumped out and then go into spin mode. Apparently, by opening and closing the lid, torque from the motor starting throws the cams into the right gears so that the washer will spin.

Ours had the same problem, no spin unless the lid was raised and lowered or we shut off and re-started the cycle.

After looking at the transmission parts list (available on a number of sites) and on the Whirlpool site (Whirlpool makes Kenmore) we noticed that the one of the cams in the neutral assembly which is supposed to have a small spring, didn't on ours when we tore the transmission apart again

http://shared.whirlpoolcorp.com/assets/pdfs/literature/Repair%20Part%20List%20-%20W10114743.pdf

Found the part number for a kit (Whirlpool part number 388253 Neutral Assembly) for $15.00 and replaced the cams and gears.

In order to get the transmission out, you have to remove the cabinet, the fabric dispenser and both agitators. The top agitator uses a plastic 1/2" drive bolt. You don't have to remove the drum.

Lay the machine down (after disconnecting power and hoses, remove the pump (two clips), the motor (two screws hold two clips on the motor), lift and set the motor aside, remove two 1/2 inch bolts for the motor mounting plate and three 1/2 inch bolts for the transmission.

It's possible that the main drive gear (plastic) is stripped or the Spin Pinion (Whirlpool made them out of plastic for a couple of years) is stripped.

Pull the transmission.
Remove the clutch (the spring holding the clutch to the spin pinion is a bear to replace.

Remove the 8 transmission screws carefully, the transmission is full (16 oz.) of 80-90 weight oil.

Remove the transmission cover.

Check the Spin Pinion and main spin gear.
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1answer

Not spinning

Hi,

The reason for your Kenmore washer not to spin is due to a bad drive coupling.
Your machine has no belt. It has a direct drive coupling. The direct drive coupling between the motor and transmission must be replaced


Let me try to help you fix this on your own. First unplug the washer and turn off the water. If you have a shop vac take the drain hose out of the drain, and through the drain hose vacuum the water out of your washer. If you don't have a shop vac go to the auto parts store and buy a pair of radiator hose clamps. Then facing the washer locates the two screws. They will either be in the front or rear of the control panel or back them out far as you can. Once you have done that pull the control panel slightly forward, and tilt it back on the hinges. Now unplug the lid switch wire but don't forget to plug it back when you’re done. Next locate at the rear of the washer body the two gold clips then push forward, and take careful note of how they fit. Then pop them out with a screw driver tilt the washer body forward at 45 degree angle and walk forward with the body, and set it down. Now you will see the white pump and motor assembly. You should see two clips holding the pump to the motor pop them off, and pull the pump off the motor shaft. Now if you feel the need to remove the pump use the radiator hose clamp. Take them and clamp the hose coming from the tub but it’s not necessary for the repair. Next disconnect the wiring harness from the motor (note the position of the harness for reassembly). Remove the two 5/16 inch screws from the motor clamps and pop the clamps off. Once that is complete, remove the motor put the new coupling on the motor and transmission shaft. I use a socket and a hammer to tap it on the transmission shaft. (Put the rubber piece on then the motor now you got to be patient here some are easy some you must play with). Once it slides in pop motor clamps back on replace motor clamp screws.


Thank You for using Fixya.com
0helpful
1answer

Machine won't agitate or spin

Hi,
The reason for your Kenmore washer not to agitate or spin is due to a bad drive coupling.
Your machine has no belt. It has a direct drive coupling. The direct drive coupling between the motor and transmission must be replaced
Let me try to help you fix this on your own. First unplug the washer and turn off the water. If you have a shop vac take the drain hose out of the drain, and through the drain hose vacuum the water out of your washer. If you don't have a shop vac go to the auto parts store and buy a pair of radiator hose clamps. Then facing the washer locates the two screws. They will either be in the front or rear of the control panel or back them out far as you can. Once you have done that pull the control panel slightly forward, and tilt it back on the hinges. Now unplug the lid switch wire but don't forget to plug it back when you’re done. Next locate at the rear of the washer body the two gold clips then push forward, and take careful note of how they fit. Then pop them out with a screw driver tilt the washer body forward at 45 degree angle and walk forward with the body, and set it down. Now you will see the white pump and motor assembly. You should see two clips holding the pump to the motor pop them off, and pull the pump off the motor shaft. Now if you feel the need to remove the pump use the radiator hose clamp. Take them and clamp the hose coming from the tub but it’s not necessary for the repair. Next disconnect the wiring harness from the motor (note the position of the harness for reassembly). Remove the two 5/16 inch screws from the motor clamps and pop the clamps off. Once that is complete, remove the motor put the new coupling on the motor and transmission shaft. I use a socket and a hammer to tap it on the transmission shaft. (put the rubber piece on then the motor now you got to be patient here some are easy some you must play with). Once it slides in pop motor clamps back on replace motor clamp screws.
Thank You for using Fixya.com
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1answer

ROPER 4 CYCLE 2 SPEED DOES NOT AGITATE OR SPIN

Disconnect power should be a motor coupling broken you take off the cabinet, two phillips head screws left console bottom on back and right console bottom left on back and pull toward you and rollback the console two funny looking brass colored springs insert screwdriver into spring and push back toward back of washer and it will jump out. disconnect the lid swithch and lean cabinet out and looking down inside at front bottom slide out 2 inches to remove cabinet. then two black clips that hold pump on and then two screws and same except larger clips that hold motor on remove wiring harness and lift motor out and youwill see coupling either broken there or on transmission replace with part number 285852A from 1-877-262-1479 to put back on use hammer and 3/8 or 7/16 socket and extension and hit litely untillyou push metal center onto motor shaft then repeat for transmission side put rubber coupling on transmission side and line up motor and doall in reverse to put back together. tip on cabinet clips set in place and push down with heel of hand to snap into place

mike
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