The symptom presented here indicates a draining problem. The machine will not advance to the rinse or spin cycle unless the wash water or rinse water, respectively, is drained first.
The Wash Progress LEDs are also designed to flash a code when a problem occurs. These LEDs serves as digits for an 8-digit binary number being 1 for on and 0 for off. Indicate which among the LEDs to determine the code and the necessary actions to be undertaken.
The problem is indeed in the draining if you get fault code 37. Either
the drain hose is clogged or kinked, the diverter valve has failed, or
the pump itself is restricted or not working at all. Check to make sure
that the drain hose is clear then disconnect power and lay the machine
on its front on a cushioned surface to access the drain pump and the
diverter valve. Remove the pump's inlet and outlet hoses then check and
clear them from any debris that may prevent water from draining out.
Check the impeller for any damage or restriction. Make sure the impeller
is not frozen or blocked.
Also check the diverter valve for the
same condition as the pump described above. The diverter valve is where
the drain pump and the recirculation pump inlet hoses are attached from.
Make sure the diveter valve is in the drain position while the drain
pump is working. Replace the drain pump and/or the diverter valve if
deemed necessary.
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SOURCE: Washer won't spin or drain
whats the make of your washer, if its the older models it might be the lid switch, switch might be defective, but i still need the make/brand of the unit to be more specific.
SOURCE: Washer fills, drains, & final spin
I had the same problem and ended up replacing the control board which solved it. Contact Westland Sales at 800-356-0766 ext. 5 for tech support.
SOURCE: Kenmore front-load washer stops at rinse cycle
When the washer initially fills for the wash, is it only hot water entering the drum? Try switching the water temperature between hot and cold as it fills. If any of them show little or no water getting through, it sounds too easy but check to make sure water supply taps are on, and that the cold/hot fill hoses aren't reversed. Remove the fill hoses and check any of the screen filters for blockage (in the hoses and in the inlet water valve). When the machine stops and waits to fill but all you hear is a hum, it sounds like there is power going to the valve but water is not able to get through it.
Good luck!
SOURCE: washer won't drain/rinse/spin
it may be a pressure switch fault. Remove the top cover (lid) and look for a round object with a small rubber pipe coming of it and a electrical connector with 2 or 3 wires, replace this part.
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