HP Officejet 6500 Wireless All-in-One InkJet Printer Logo
Posted on Jul 15, 2011
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

When instaling new ink carchage it won't print clearly. Is there any printing Mantainace software that can downloaded.

2 Answers

Rod Eslinger

Level 2:

An expert who has achieved level 2 by getting 100 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Legend:

An expert who has written 200 answers of more than 400 characters.

  • HP Expert 307 Answers
  • Posted on May 24, 2013
Rod Eslinger
HP Expert
Level 2:

An expert who has achieved level 2 by getting 100 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Legend:

An expert who has written 200 answers of more than 400 characters.

Joined: Mar 24, 2013
Answers
307
Questions
1
Helped
420134
Points
456

For severe HP OJ 6500/6500A print quality/missing color issues there could be an air bubble/air gaps in the printer ink lines or a portion of the PRINTHEAD is dry, so you should first perform a Clean PrintHead procedure from your printer control panel.
NOTE: If one or more the colors were previously dry fired during printing (i.e. if you continued printing using only a few colors to one, air may have been accidently ingested into the ink lines between the cartridge(s) and PRINTHEAD. To recover from this problem, you may have to run the Clean Printhead procedure 2-3 times.
If a problem persists then it is suggested to review the steps outlined on the following HP 920 support pages, including printhead removal/printer cleaning and service station cleaning. It is suggested you refer to printer manufacturer instructions first as the Inkjet411 procedures are provided for general guidance purposes only. A dirty service station can cause poor image quality and/or ink cross-contamination between different colors:
http://inkjet411.retailinkjet.com/?page_id=1495
If the problem still cannot be corrected, then the PRINTHEAD may be dry and may need to be flushed (i.e. with warm water as it could have dried out, but this is a function of how much you print).
Remove and soak in hot water for 5 minutes...thoroughly dry printhead prior to re-installing. Retest. For more information please visit:
http://inkjet411.retailinkjet.com/?page_id=856
Worst case scenario the PRINTHEAD may simply be electrically damaged or at end-of-life (typically fails between 3,000 and 5,000 printed pages) and may require replacement, usually accompanied by error messages like Incompatible Printhead or Ink Delivery/System Failure. NOTE: The PRINTHEAD will eventually fail in time. For more information on the how the PRINTHEAD works, watch the video here: http://inkjet411.retailinkjet.com/?page_id=1983
To verify Printhead performance, run the Tap 41 diagnostic test, (Pen Status: Pen OK).....for printer model instructions please visit:
http://www.Inkjet411.com

Pete Kop

Level 2:

An expert who has achieved level 2 by getting 100 points

MVP:

An expert that got 5 achievements.

Scholar:

An expert who has written 20 answers of more than 400 characters.

New Friend:

An expert that has 1 follower.

  • Expert 61 Answers
  • Posted on Jul 15, 2011
Pete Kop
Expert
Level 2:

An expert who has achieved level 2 by getting 100 points

MVP:

An expert that got 5 achievements.

Scholar:

An expert who has written 20 answers of more than 400 characters.

New Friend:

An expert that has 1 follower.

Joined: Jun 29, 2011
Answers
61
Questions
0
Helped
9837
Points
162

Clean the printhead
If your printed output is streaked or has any incorrect or missing colors, the printhead
might need to be cleaned.
This process uses ink to attempt to unclog and clean the nozzles in the printhead.
This might take a few minutes and will use one or more sheets of paper.
To clean the printhead from the control panel
1. Load letter, A4, or legal unused plain white paper into the main input tray.
2. Press Setup.
3. Press the down arrow button to highlight Tools, and then press OK.
4. Press the down arrow button to highlight Clean Printhead, and then press OK.
The product cleans the printhead.
5. Press any button to return to the Tools menu.
To clean the printhead from the Printer Toolbox
1. Load letter, A4, or legal unused plain white paper into the main input tray.
2. In the HP Solution Center, click Settings.
Work with ink cartridges 1513. In the Print Settings area, click Printer Toolbox.
NOTE: You can also open the Printer Toolbox from the Print Properties dialog
box. In the Print Properties dialog box, click the Features tab, and then click
Printer Services.
The Printer Toolbox appears.
4. Click the Device Services tab.
5. Click Clean Printhead.
6. Follow the prompts until you are satisfied with the quality of the output, and then click
Done.
There are two stages of cleaning. Each stage lasts about two minutes, uses one sheet
of paper, and uses an increasing amount of ink. After each stage, review the quality
of the printed page. You should only initiate the next phase of cleaning if the print
quality is poor.
If print quality still seems poor after you complete both stages of cleaning, try aligning
the printer. If print quality problems persist after cleaning and aligning, contact HP
support.
To clean the printhead from the embedded Web server
1. Load letter, A4, or legal unused plain white paper into the main input tray.
2. Click the Device Settings tab, click Device Services in the left pane, select Clean
Printheads from the drop-down list in the Print Quality section, and then click Run
Diagnostic

Good luck................Pete

Ad

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

HP C6280 will not print self test diagnostic

Do you have an Anti-Virus program installed on your PC? If so, can you try and disable it before you print.

for more help visit CBR Tech Solutions
0helpful
1answer

HPS 6500 all-in-one won't print

uh,faulty ink carterige, buy another one & don't forget to remove the clear tape seal..on the carteridge
0helpful
1answer

Printer won't print after clearing a paper jam

I use to have an HP All-In-One Laser Jet printer that, for reasons unknown to me, wouldn't print after clearing a paper jam until I replaced the ink cartridge.
0helpful
1answer

Won't print in color

Blocked print head nozzles
Inkjet printers need to be used frequently to prevent blocked print head nozzles. You may have blocked print head nozzles.
Try the printer maintenance to clear the printer nozzles.
After several deep cleaning attempts and there is no improvements in the print then a new print head is required.
A new print head maybe expensive and it maybe more cost effective to purchase a new printer.
0helpful
1answer

My hp photosmart 5514 won't print. I put in new ink-black and color- and it goes through the motions, but the page is empty

I just had this exact problem on my HP 5514. Black won't print after running out of black ink. New cartridge no good.
I tried everything-no good. I suspected the pinholes in the printhead were clogged with dried ink because I didn't change cartridge in time.
The fix that worked perfectly was when I hacksaw top off old black cartridge & removed all foam wicks so now I had a funnel(can see clear thru). I installed the cartridge & filled it with alcohol, printed page & did head clean; then printed few more pages. Problem cleared almost immediately. I then soaked up extra alcohol inside cartridge with paper towel. Removed modified cartridge & installed good one. I guess this could be done for colors as well. I don't know if this is a proper procedure, but it sure worked well for me.
0helpful
1answer

HP 6940 won't print black-new cartridge installed-prints color but no black

In all likelihood your print head has become clogged at the black ink outlet. Be aware that printheads can BURN OUT if you keep trying to print and there's insufficient ink reaching the printhead. The ink flow is relied upon to prevent overheating of the tiny resistors at the printhead. Best bet is to remove the cartridges from the printhead and then remove the printhead and try to clean it in warm water. You will find many youtube videos on suggestions for cleaning the printheads on HP printers. Do a google search for your model. If all else fails you can order replacement printheads for the part that has failed. They are not cheap so price compare. Oftentimes they will cost nearly as much as a new printer!
0helpful
1answer

Hp office jet 5610 wont print colors correctly

Some printer software that detect ink levels won't recognize a cartridge that's been refilled. They treat the cartridge as empty although you've filled them with ink. You can try removing the HP software that pertains to the printing functions only (not the scanner abilities). You can also do a Power reset. Remove the printer cartridges, turn off the power, remove both the Power cord and USB cord (if applicable) for 10 minutes. After reconnecting the USB and power cords, install the cartridges as you normally would. The printer should treat them as new.
0helpful
1answer

My epson DX8400 won't print yellow at all, green prints as blue, red prints pink on certain documents i've created. I have printed an email off today which printed all the colours perfectly??

In most cases the printer driver software can have errors while being in use or is shut down. So to reset remove your printer from the PC and uninstall the printer software. Now reinstall the printer software and then connect the Printer to be detected as a new hardware as it will be installed. Now check the printer properties to see the ink levels.
Activate head cleaning before a test is taken . Sometimes it is possible that the head is not reacting to the need of the PC command or can be an issue with ink drying or poor ink cartridge contacts. Sometimes the power supply unit must be checked as a poor SMPS unit can deliver low voltage and cause issues to the printer function. Check all the leads and connections of the mother board , the tags to the ink cartridge. Also check the mechanical settings of the ink cartridge , if jammed or tight remove motor and manually free the drive before it is set back.

Thank you for using Fixya

0helpful
1answer

Will not print and cannot install.

to solve the problem call 1 800 421 6699 for kodak support
DO THIS:
PRESS MENU>CLEAN PRINTHEAD>DEEP CLEAN (to solve the problem in light blue prints
Then print a demo sheet try to look at the colors if it is correct

SOFTWARE PROBLEMS:
delete kodak in the add/remove > uninstall microsoft.NET framework 2.0
WARNING! (unplug the usb cord at the printer before downloading the clear utility)
download the clear utility at www.kodak.com/go/clear > run it
then download the software
download the www.kodak.com/go/downloads for the software
Not finding what you are looking for?

344 views

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Cindy Wells

Level 3 Expert

6688 Answers

k24674

Level 3 Expert

8093 Answers

Grand Canyon Tech
Grand Canyon Tech

Level 3 Expert

3867 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...