Our neptune washer on spin cycle moves all over the floor.. this problem was reported within the first few months and several attempts have been made to fix the unit by Home depot service on the extended warranty...(which has expired) all documented.. Now they have taken the washer off the pedestal which the unit was displayed on at the time of purchase and say there is nothing wrong... This is after replacing the control board twice and almost a third time there saying nothing is wrong.. they must have thought there was something wrong if they were trying to fix it.... They said it was our floor since it is in an upstairs laundry room on Linoleum which has been replaced with ceramic tile, one of the service agents even checked the floor while the washer was running by using a glass of water and the water did not move. they said it was the way we loaded the washer even to the point of telling us that we should not wash unlike sizes together like sheets and pillow cases, towels and wash clothes or sox and underwear!!??? Please let me know what can be done,, The reason I purchased the units was the height on the pedestal (I have back problems) and the efficiency less water and detergent.... Plus they were highly recommended.. Thank you Kathy Mantia