This is almost certainly a simple problem with your empty pump filter being clogged. The empty cycle is timed and if it can't get all the water out in time because the filter is blocked and slowing the empty down, then it will fail safe and won't step on to the final spin cycle with excess water in the drum. While it's trying to get the water evacuated, you will probably see the machine doing a slow tumble for up to 8 minutes and you may also hear the empty pump running too.
You need to locate and clean the filter. Depending on the model (not familiar which with the model you mention) there is probably a round filter cap on the front of the machine at the bottom (It may be behind a small door or hidden behind a clip on panel on the bottom) Many models of this design also have a small hose to the right of the filter cap that you can pull out, remove a plug from and drain off any water in the filter before you remove the filter and get your floor wet, so take a look for this before you remove the filter and get soaked.
OR
You will need to access the debris trap from the back of the machine. If there is no filter at the front, pull the machine out and you will see a roughly oval panel at the bottom of the rear of the machine. Unscrew the 3 or 4 screws and unclip. Directly below the drum, you will now see a rubber "Cup" like bulge in the black pipe, with a plastic tube connected to a plastic pipe. The cup is held in place by a large jubilee clip. Unscrew the clip, pull off the rubber boot to expose the debris trap (A conical plastic cage with a ping pong ball in it) Take out the ball and the plastic trap, clean out the debris and replace the trap and the ball (Note that the cage may have a slot in it that locates in the rubber boot, make sure it lines up, or it won't reassemble correctly). Now push the boot back onto the fitting at the bottom of the drum where it came from and tighten up the jubilee clip, making sure that it is fitted correctly (it too may have a small slot out of it that fits around a protrusion on the bottom of the housing).
78 views
Usually answered in minutes!
×