Check if the microphone is not muted. The mute button is at the top left of the keypad when a call is being received or made. If the mike is not muted, then try the following steps:
I. Switch on phone with SIM Card.
2. Select Menu.
3. Select Settings.
4. Select Call.
5. Select Hearing Aid.
6. Set Hearing Aid to OFF. And that should solve the problem. If this does not work then the microphone might be damaged and may need to be changed.
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