I need to take the Tray Smoker out of my grill to replace the ignitor but it only comes partially out. How do I get it all the way out? I have a KBGS292LSSO grill

When you slide the smoker box and smoker tray out of the face of the grill, you may have to lift up the slightly lift up on the front of the slide, to remove it entirely from the grill. Once the slide is pulled out far enough to remove the smoker box, remove it first and set aside. Then continue to pull the slide all the way out, lifting the front as it reach the face of the control panel.

In case you have misplaced your Owner's Manual, I have included a link to it that you can download & print for future reference. http://www.appliancefactoryparts.com/content/pdfs/150240-2.pdf

Check out page 13, if you continue to have a problem.

I hope this has helped you and thanks for choosing FixYa.