My printer show the error 99 Ribbon Break/Jam but the ribbon is ok is not broken and i can not see some jam. Can you help me

Reinstall the Ribbon Cartridge. If the Ribbon Cartridge is defective, replace it. If "false" ribbon jam errors occur (Ribbon Jam Error occurs but the ribbon moves freely), replace the RF Unit.

An improperly adjusted Card Guide Assy will impair the ribbon's feed performance. Perform the Card Guide
Mount Adjustment.

A deformed Ribbon Mask can cause the ribbon to jam. Check and, if damaged, replace the Ribbon Mask.

An incorrect platen gap can cause the ribbon to jam.
NOTE: The following adjustments affect the platen gap: the Card Guide Mount Position Adjustment, the
APTC Thickness Detection Adjustment, and the APTC Detection Adjustment.

If no Paper Feed from either paper path

Action:
1.Replace the LF Motor.
2.Replace the ROM Board.

Intermittent Paper Feed from either paper paths

Action:
1.Replace the LF Motor.
2.Replace the ROM Board

Insert the ribbon in the printer, as you would normally. Go to your "devices and drivers" or "printers and faxs" in you start menu. Right click the DTC 550 and select printing preferences.

With the Ribbon installed, printer head lowered, and the top closed. Click the "Device Options" tab. On this screen you will see a button, towards the top, "Auto Ribbon select". Click this, and you will be prompted with a "Ribbon select success".

Now click the "Calibrate" tab at the top of the window. Select "Sensors". Another window will appear. Under Ribbon calibration, click send.

If the problem persists, you may have to update your printers firmware.

Try replacing with another ribbon

probaly due to a wrong mounting of the labels and the transfer films

Remove any slack in the ribbon by turning the ribbon-tightening knob, or reinstall the ribbon cartridge...

First Turn the printer off, open the printer cover and remove the jammed paper if paper is jammed..

***If you need any technical help on printer then you can reach at here

The issue here is with a sensor, the machine things it broke but has not actualyl happen, will need parts and repair. what you can do here is purchase the parts over the internet and put them in yourself. if you do not want to do that then you will need to have it locally done. the issues with these fargo printers is users do not maintence them when they need it thus, the paerts waer out sooner.

Let me know if you need additional help with this.
Some things can be fixed over email and some cannot so I hope you understand...

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/edwy_1a56970cf1ea4620

Download the Fargo Diagnose Utility .

But Requires Windows 98, 2000, NT, XP, Me; 16MB of RAM (Recommended); SVGA Monitor (800x600 or higher is required); and at least one printer drivers installed.

If a card becomes jammed inside the printer, the LCD Display will indicate
approximately where it is jammed. At this point you can either try to correct the
problem and continue printing with the same card, or remove the card completely
and continue printing with a new card. Refer to the following steps for instructions
on doing either:
1. Leave the power ON, and open of the printer?s Top Covers.

2. Remove the ribbon and overlaminate as needed.

3. If you would like to try to correct the problem and continue printing with
the same card, do so by pressing the On/Cancel button to advance the card or
the Pause/Resume button to reverse the card. Use these buttons to help free the
card from its jam. Try not to move the card too far from where it was just
before the jam occurred. Once the jam is cleared, replace media, close the Top
Cover(s), and press the Pause/Resume button to resume printing.

4. If you would like to remove the jammed card completely, do so by using the
On/Cancel and Pause/Resume buttons to manually eject the card. Then,
replace media, close the Top Covers, and press the On/Cancel button. At this
point, the LCD Display will prompt you to either press the Pause/Resume
button or the On/Cancel button. Pressing the Pause/Resume button will cause
the printer to feed in a new card and reprint the job which originally jammed
along with all subsequent jobs still being sent. Pressing the On/Cancel button
will reboot the printer and cancel all jobs within the printer?s memory. In this
case, you must also cancel and resend the print jobs from your computer.

CLEARING A RIBBON OR OVERLAMINATE JAM
If the ribbon or overlaminate becomes stuck to a card or jammed inside the printer,
the LCD Display will indicate that it is jammed. Refer to the following steps to clear
the jam:
1. Leave the power ON, and open the printer?s Top Covers as necessary.
2. Remove the Take-Up core (the side with used ribbon or overlaminate on it)
from in between the two black Drive Hubs.
3. Steadily pull the ribbon or overlaminate free from where it is jammed. If stuck
to a card, pull the ribbon or overlaminate off the card and throw the card away.
If it is jammed underneath the rollers, press and hold down the printer?s
Pause/Resume button as you gently pull up on the ribbon or overlaminate. Do
not **** the ribbon or overlaminate to free it, since this will increase the chance
of breaking it. If it does happen to break, simply tape the broken end of the
supply roll directly onto the take-up roll. Then, wind a few inches worth of
ribbon or overlaminate from the supply roll onto the take-up roll. Be sure the
ribbon or overlaminate is passing beneath both the supply and take-up rolls.
4. Once the jam is cleared, replace media, close the Top Covers, and press the
On/Cancel button. At this point, the LCD Display will prompt you to either
press the Pause/Resume button or the On/Cancel button. Pressing the
Pause/Resume button will cause the printer to feed in a new card and reprint
the job which originally jammed along with all subsequent jobs still being sent.
Pressing the On/Cancel button will reboot the printer and cancel all jobs
within the printer?s memory. In this case, you must also cancel and resend the
print jobs from your computer.
H. CLEANING THE CARD FEED ROLLERS
To assure consistent printer operation, all of the gray card feed rollers within the
printer should be cleaned during every ribbon change (every 250 prints) or if the
rollers are noticeably dirty. To clean these rollers, use the special adhesive-backed
Cleaning Cards from the Printer Cleaning Kit. Refer to the following steps to run a
Cleaning Card through your printer:
1. Open the Top Covers and remove all print supplies from the printer. Leave the
printer power ON and the Top Covers open throughout this procedure. The
Cleaning Roller Assembly can also remain within the printer during this
cleaning process.
2. Remove the Cleaning Card?s adhesive backing paper.

Carriage jam means the carriage, where you put the inks, can't move right to left properly. Sometimes ink on the clear strip behind it is the cause. You can carefully clean with damp Q-tip, and check also that the cleaning assembly on the right where the printhead parks, is not stuck.

When you open and close the lid on this printer, it tries to realign the ribbon. If you are getting this error, I suggestion you Calibrate the print ribbon through the print driver printing preferences on the Calibrate tab.

i get the error RIBBON JAM anytime i try to print,even though i have changed the ribbon.Dan