My dryer ran fine with my last load of only 3 towels. I haven't had any problems with my dryer before. I went to "wrinkle release" my towels and nothing happened. No lights, no 18min. showed on screen. I openned the dryer door and the 35 min. lit up (the amount I have set for timed dry). I shut the dryer door and pushed start and nothing. The lights stay lit, but it won't start. I pushed different buttons and nothing changes. I have unplugged the dryer, left it unplugged all nite and it still won't work. I am very sad, I love this dryer.

As a tech, I'm constantly fielding questions about loads of clothes not drying properly in the larger Samsung dryers--and this tip can be used for a lot of dryers with the sensor-dry feature. Sensor drying uses a pair of metal strips located on the filter holder or on the back wall in the dryer. When wet clothes rub against the strips, this sends a signal to the main board which tells the dryer to keep going. Unless large loads are used, the consumer should use "timed dry". This is because smaller loads won't hit the sensor strips often enough and cause the computer to count down too rapidly. Also, consumers should try to make sure like items are placed with like items( shirts with shirts, pants with pants, towels with towels, etc) Thick clothing(jeans, heavy sweatshirts, etc.) usually will have damp spots like pockets due to the moisture not being able to contact the sensor strips--the technology is not 100%. Also, if there are problems with the timer starting to count down too rapidly all the time, and dryer sheets are used, the sensor strips may be coated with a waxy layer. Use some super fine emory cloth to polish the coating off of the sensor strips. You very well might find that the problem is solved and not have to initiate a service call!