The dripping sound, if it's water dripping into the water collection bucket is normal. The filter is behind the louvers on the front. It can be accessed(depending on the model) by turning the unit OFF, unplugging it and removing the water bucket. Inside the water bucket holder at the top of it's opening, just behind the louvers, you will see a plastic tab(s) pull handle. If the filter has never been removed to be cleaned (shame on you), there may be a piece of plastic tape holding it in place. This was for shipping purposes. Remove it and discard it. Pull the tab handle(s) straight down and the filter and frame should come out. It may be snug, since you have never removed it, so be gently persistent . Since it has never been cleaned in 2 years, vacuuming it will not work. Wash it in warm water and mild dish washing liquid, rinse thoroughly and allow to completely dry, before reinstalling. NEVER operate the unit without the filter in place. As it cause damage to the unit.
If the filter was not where I said to first look. There may be a flip open type rectangular door on the right side of the unit, just behind the front louvers. Ope that door and you will see the plastic filter frame. Pull that straight out and follow the instructions above to clean it.
I hope this helped you and thanks for choosing FixYa.
Hi,
There
are many reasons why a dehumidifier will not work or collect water.
Here
is a tip that I wrote to help people to figure out what is going
wrong with their dehumidifier
Dehumidifier
is running but no water is in bucket
heatman101
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