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Kyocera FS-1350DN is not detecting that the paper tray is loaded and displays "Load Paper Cassette" on the LCD. Cassette is loaded with paper and inserted correctly, several power cycles... running out of ideas.
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At the bottom of the printer you will find the paper cassette. Pull the handle and the cassette will slide out. Eventualy you will need to ajust the size of the paper.
Check the sensor flag that normally sees the paper when it lifts into position. If necessary, remove the toner cartridge before you have to turn the printer on its side. Take a good look for that sensor flag. It may either be stuck or, missing. Carefully move it and see if it's binding or rubbing against something. Good luck.
MP tray is not the cassette it this flap that pulls down above it.
The machine will revert to asking to place paper in its MP tray when the information it is receiving about the document from whatever program tell it that the size is not the same as what the cassette is set to...
so, check page size in of document in word program or whatever you are using
also check paper type and size settings match those you just checked in the printers properties under printers in control panel.
If you put a piece of paper in the MANUAL BYPASS TRAY bot the cassette it will print on that.
To get evverything back to normal, turn off printer, delete jobs in print que, change paper size of document in word/excell/etc is set same as paper type in printer, print again.. all should be good...
p.s. these are good quality printers that why I bother to answer you... cheers
You have to go to setting to change the cassette paper size , what happen is : in the setting that cassette has different size value, so when you try to print A4 it ask you to load it in the bypass or the Mp. all what you have to do is: go to cassette setting or comon setting and change the cassette siz to A4, and it will fix your problem.
you need to scroll thru your menus...paper handling section...make sure mp tray is set to FIRST..that way it will pull from the mp tray untill it is empty than switch to your cassette
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