Hello,
I looked in the user guide of some other TalkAbout models and found the emblem you are describing. I believe it is the volume control emblem. Here is a link where you can look for yourself http://www.giantintl.com/RadioPDFs/Outdated%20Manuals/T6200_User_Manual_E.pdf see page 24.
You might have one of three problems:
1) The volume potentiometer is going bad in one of the radios. If this is the case, you may be able to find a sweet spot where it will work. Try moving the volume knob to different settings and see if you can get it to work.
2) Something is wrong with your PL code setting, VOX setting, or another setting on the radio. Go back to square one, and reprogram the radio for simple operation with no special features turned on. Then try using the radios together. If you still cannot communicate, one of your radios is bad and the only way to tell is to introduce another known good radio into the mix.
3) The radio which will not transmit might have a bad battery. It takes more energy to Transmit than to Receive. Try swapping the batteries and see if the problem moves to the other radio. If so, replace your battery.
Here is a link to the T5620 user guide, just in case someone reading this needs it: http://www.giantintl.com/RadioPDFs/Outdated%20Manuals/T56XX_57XX_User_Manual_E.pdf
Best regards.
Testimonial: "I did some changing as suggested and went from 3-1 on both of them to 4-0 on both of them and they now work. Thanks"
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