Amazon Kindle - Answered Questions & Fixed Issues - Page 3

• Make sure the Kindle's battery is charged. Connect to a PC using the supplied USB cable until the power LED changes colour from amber to green.
• Slide and hold the power button until after the power LED blinks three times. If the screen now is blank, repeat the procedure

If the Kindle still does not come back to life, contact Kindle Support.

Is your kindle in an unlighted cover? Amazon Kindle support suggested to me that this exact problem may be caused by interference with the metal clips that hold the kindle cover on. After taking it out of the cover, it works just fine! This does not happen with the lighted cover apparently.
They also suggested NOT turning it off when finished reading. Hit the home key and walk away. After about 10 minutes, it will power down to sleep mode on its own. Hopevthis helps.

Then it means files of the Kindle Operating system might be corrupted in the Device. You need to reinstall the operating system in the kindle support. You can ask for the Support Kindle Technical Support Registration 877 690 9305

It is simple and easy you need to register the Kindle on Amazon. You can call the Amazon Kindle Support if you are facing any issues. Kindle Technical Support Registration 877 690 9305

Let Kindle know you lost it. Then prepare to move on to a new Kindle. I lost my Kindle 3G a couple of years ago. Never been heard from since.

This is from M. Francis Professor of Kindology on Amazons customer service forum Standard advice for lost/stolen Kindles: You want to deregister your device first and foremost to prevent someone from purchasing items with your account. Immediately go to your 'Manage Your Kindle' page: http://amazon.com/manageyourkindle Scroll down the left-side menu and select 'Manage Your Devices' Find the Kindle that is lost/stolen. **BE SURE TO WRITE DOWN THE SERIAL NUMBER OF THE DEVICE, FOR FUTURE REFERENCE** Then click 'Deregister' ** You will need that serial number when you contact Customer Support, and to identify your device from a Lost & Found, and also it will be needed if you file a police report or file an insurance claim to your homeowners or rental insurance policy. ---------------------------------------------------------------------------- Then, contact Customer Service and report the loss/theft. Amazon cannot help you locate your Kindle, but they will use the serial number to block the device from being registered in the future by someone else. Do this soon, because if the person who might now have your Kindle already registered it to their own Amazon account, it cannot be blocked from registering at your request any longer. If you find your Kindle later, contact Customer Service again to reverse the process. To contact CS, click the orange 'Contact Us' button on the right side of this page, or use this link: https://smile.amazon.com/gp/help/contact-us/kindle-help.html Don't use the email option, but use the Phone option (if available from your location) or Chat option. By using the Phone option, after you send your phone number in, an Amazon Representative will call you back in a minute or two, sometimes sooner. ---------------------------------------------------------------------------- If you have Active Subscriptions: You will also want to make sure that you cancel any active subscriptions. Canceling the subscription will ensure that you are no longer billed; you'll also receive a pro-rated refund for remaining issues you already paid for. You always have the option of subscribing at a later date. Go to your 'Manage Your Kindle' page: http://amazon.com/manageyourkindle Then, scroll down the left-side menu and select 'Subscription Settings' For each subscription you have, use the 'Actions' button to the right of the title and select 'Cancel Subscription'.

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Unfortunately not - books for Kindle must be bought seperately

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try contacting the person who gave it to you and ask them.

See here: Amazon Kindle DX Support

Once you have the machine running to read anything, the Kindle user manual is a pre-installed eBook on the device and also available for free via the Kindle storefront in case the previous owner deleted it.

I had the same thing happen to my kindle. I contacted amazon customer support and within the week they sent me a replacement kindle free of charge!

If the kindle is functioning how you'd like it to, there is no requirement to update your kindle.

How do I refresh my kindle fire

Kindle Fire:If you can't remember your lock screen password or PIN, you will need to reset your Kindle Fire.Important: Resetting your Kindle Fire will remove your personal information (including your lock screen password or PIN), Amazon account information, and downloaded content and apps. Any content you purchased from Amazon is automatically saved to the Cloud. You can download that content when you register your Kindle Fire to your account again.

1. From the lock screen, slide the Unlock Bar from right to left.
2. Enter characters into the prompt ten times. You will receive several warning messages. Dismiss the warning messages, and continue entering characters into the prompt.

After you've entered the incorrect password or PIN ten times, your Kindle Fire will reset.Kindle Paperwhite:If you can't remember the passcode for your Kindle you'll need to reset your device.

1. Transfer from a Computer to Your Kindle Paperwhite.
You can't reset your Kindle Paperwhite if Parental Controls are set. If you forget your password, reset your Kindle by entering "111222777" as the Parental Controls password.Important: Resetting your Kindle will remove all content downloaded to it. Any content that is already saved to Your Kindle Library in the Cloud will remain in the Cloud. You can download that content again if you register your Kindle to your account again.
1. From Home, tap the Menu icon, and then tap Settings.
2. Tap the Menu icon again, and then tap Reset Device. Your device will power off and power back on.
To use your Kindle again, you'll need to connect wirelessly and register your Kindle.

First, you need to deregister the Kindle from the old account. Deregistering will retain the already downloaded books on the E-Ink devices but wipes all purchased content tied to the old account from e.g. Kindle Fire. You cannot restore books from the cloud anymore you purchased on the old account and access to the shop is blocked until the device is registered again. Other Kindle's on the same account and the account itself remain unaffected. You can do the deregistration from the Kindle's settings menu --> Registration or alternatively from an Amazon web site: Log in to http://kindle.amazon.com using the old credentials (email + password). Next, select "Manage Your Kindle" from menu that opens when you hover the mouse over the "Hello, <Name>" link in the upper right corner of the page. Click on the center tab "Your Devices" and review the list of Kindle devices and software readers tied to your account. Select the device to deregister and click on "deregister" below. To register the Kindle to a new account, go online with the Kindle, and follow the registration procedure callable from the settings menu. Find a detailed description on http://www.amazon.com/gp/help/customer/display.html?nodeId=201242220

Press and hold the power button for fifteen seconds or so, ignoring any "Shut down?" prompts, until it turns off. Release the button, then press and hold it for a second or two until it starts to reboot.

If you want Kindle Support you can visit www.kindle.com/support or Call our Amazon Kindle Customer Service now. https://www.thedevicesupport.com/kindle-support

Usually the Kindle comes pre-registered to the name used for purchasing it.

However, to register to a different name, open http://www.kindle.com on a PC. Log in using your existing Amazon account or create a new one, following the directions on the web page.

If your Kindle was not registered yet, you can add your device by clicking on "Register a new Kindle" and enter your serial number.

If the device is registered already, it should show up in the list displayed.

Log into your Amazon account [from a computer] and check that the account and email details are the same as those set on your kindle.