Amazon Kindle - Answered Questions & Fixed Issues - Page 7

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Why won't my kindle update. It is connected to wifi.

Hi, you usually have to have a minimum 90% charge in the battery this could be the problem.
5/16/2016 4:30:39 PM • Amazon Kindle 2 • Answered on May 16, 2016 • 63 views
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I have recently installed the software update as requested and now i am unable to read the books i have already downloaded to my kindle

log onto amazon.com and click help. Then click on device support. in left column you'll see contact us. Click there and fill out info about problem. You can get answer emailed but I recommend the call back service. Usually doesn't take long and they will talk you through the problem. I notice a couple of people on the site have had problems with the updates.
5/3/2016 10:19:45 PM • Amazon Kindle 2 • Answered on May 03, 2016 • 66 views
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Settings: trying to open Wi-Fi Networks. when I press view an overlay comes asking if I want to cancel airplant mode.

Yes, you need to cancel 'airplane mode' - this stops all wi-fi
4/24/2016 2:33:31 PM • Amazon Kindle... • Answered on Apr 24, 2016 • 95 views
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Ordered a book for kindl online. How do I get it onto kindl?

If you ordered it for the account registered on the kindle, it should appear automatically in the cloud book list
4/24/2016 2:24:15 PM • Amazon Kindle 1 • Answered on Apr 24, 2016 • 89 views
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I have a list of 256 books listed. I have read the first one and would like to select another from the list. How do I make a selection?

If you are in 'my Library' (select the house shape in the menu) just tap on the book you want.
4/24/2016 2:22:21 PM • Amazon Kindle... • Answered on Apr 24, 2016 • 74 views
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Trying to copy video from pc to kindle and don't have drivers installed for kindle.

You should not need drivers for a Kindle- it looks like a mass storage device to a PC. It should be recognised as soon as you attach it.
4/24/2016 2:18:29 PM • Amazon Kindle 1 • Answered on Apr 24, 2016 • 69 views
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I found my lost kindle, it is all ready active but I can't register it.I trried in my kindle but when I get to submit my password and e-mail nothing happens

Did you report it lost/stolen? If it's already active it may still be registered. Log on to Amazon.com, click help under the address bar. Click device support, You should see a list of your devices. In left column you'll see Contact Us. Click and fill in info and they will call or email you back with help.
4/21/2016 9:13:33 PM • Amazon Kindle 1 • Answered on Apr 21, 2016 • 110 views
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How to remove books from my kindle that I no longer want on my kindle

  1. Go to Manage Your Content and Devices.
  2. From Your Content, change the Show drop-down menu to the appropriate category, if needed.
  3. Select the title(s) that you want to delete, and then select Delete.
  4. To confirm, select Yes, delete permanently.
4/18/2016 8:45:32 PM • Amazon Kindle 2 • Answered on Apr 18, 2016 • 67 views
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Where can I get a charger for my kindle

You can charge it from a USB port if you need to. the cable you need is a USB to Micro USB cable.You may have one laying around, or the your wall charger for your Kindle may have a removable USB cable that you could plug into a laptop for example.Otherwise you can always get a new wall powered charger from ebay
4/17/2016 7:51:06 PM • Amazon Kindle... • Answered on Apr 17, 2016 • 75 views
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Ht my mother 7th generation kindle ,she lives far away and her vision is poor. she called to say her kindle is frozen with a triangle and explaination mark

Has she tried holding the power button for 20 seconds then letting go? Kindle will normally restart. If not, contact Amazon.
4/3/2016 3:38:25 PM • Amazon Kindle 3G • Answered on Apr 03, 2016 • 69 views
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Needto change credit card

Change it via your Amazon account on a PC.
3/23/2016 4:03:03 PM • Amazon Kindle... • Answered on Mar 23, 2016 • 71 views
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Not charging. Says 0% charged even when plugged in

Sounds like a hardware issue. I would contact Amazon or wherever you got it from. They might give you a new one if you bout it relatively recently. You can also replace the batteries, Amazon sells them for all models.
3/22/2016 6:09:53 PM • Amazon Kindle 2 • Answered on Mar 22, 2016 • 54 views
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I have an amazon kindle that was given to me by a friend. I cannot change settings what do I do

3 Different Steps: 1. Register your kindle 2. Create a new "user" (This should give you new settings for you to customize) 3. Ask your friend to unregister so you can register
3/22/2016 3:47:47 AM • Amazon Kindle 3G • Answered on Mar 22, 2016 • 58 views
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Mode; D00901.How to updatye by 22 March 2016?

This link may be of some use to you:
3/21/2016 7:45:47 PM • Amazon Kindle... • Answered on Mar 21, 2016 • 67 views
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I need a new battery for my kindle 3g wi-fi

http://www.amazon.com/Amazon-Kindle-Graphite-1900mAh-Battery/dp/B005YNT44Q
3/21/2016 6:02:02 PM • Amazon Kindle 3G • Answered on Mar 21, 2016 • 62 views
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Cannot connect to wi-fi. Am using home router - works fine for everything else. Have turned off and started the Kindle. Is there anything else I can try? Thanks

Although everything else works, it may be that the router isn't communicating properly with the Kindle. Switch the router off for 30 seconds then switch it back on. This should get it to restart comms with all devices and assign IP addresses.
3/21/2016 3:44:40 PM • Amazon D00901... • Answered on Mar 21, 2016 • 243 views
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I just got a pdf book from the National Academies Press. Is there away I can load it into my Kindle for easier reading?

If you own amazon account and have it connected to your device, you also get an e-mail adress in format "[email protected]". In the settings of your account you can set your usual adress to be able to send files to your kindle e-mail. After you have your adress in the whitelist, you can send any file from your e-mail to your amazon e-mail, and it will automaticly be downloaded into your Kindle. Note please, that pdf file is imported like images, so you only will be able to zoom, but the size of the page will remain constant.
3/14/2016 7:29:18 PM • Amazon Kindle 2 • Answered on Mar 14, 2016 • 118 views
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I have kindle and prime membership. I would like to know how to search a book and borrow it?

Hi Alia Go to their website for HELP!
3/14/2016 8:02:47 AM • Amazon Kindle... • Answered on Mar 14, 2016 • 97 views
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Is not charging have tried everything have not used for a few years

Could be the battery has gone bad.
3/8/2016 9:53:47 PM • Amazon Kindle DX... • Answered on Mar 08, 2016 • 73 views
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