ASUS K - Recent Questions, Troubleshooting & Support - Page 8

If this is Windows 8, you can reset a Live account through Microsoft, online. If it is a local account, you will need software to reset. Best Buy does it for $30 but I'm sure other shops will do it as well.

Bios passwords need to be reset by shorting a jumper or connection on the motherboard. Depending on your model this may require an involved tear down.

It seems like the dc-board is short circuiting. You can try to power it up after battery-removal, to verify that the battery is ok. If the same problem persist after battery-removal, you need to send it to the repaircenter or buy a dc-board from a 3rd party.

Defect lvds or lcd. Try external port (vga).

use a philips screwdriver and lokk for the small keyboard hinges at the top of the keyboard. Push them slightly backwards and lift the keyboard up (4 - 5 hinges). clean and reseat the kb-connector. If this not works, send it in for repairs. kb-replacement needed.

problems with the webcam? More info is needed.

Check bios-battery. (if the time settings get reset and you have to re-enter the time, this could be the fault. If not, try a BIOS-update. Google asus download site and pick your model , download new bios.

Try reinstalling the WEBcam driver. You can download the WEBcam and device drivers from ASUS WEB site. Select your model motherboard/computer/laptop, and make sure you select drivers that matches your Windows operating system. Please click on this link to their WEB support site : - http://support.asus.com/download/download.aspx?SLanguage=en-us

when you get a base system device in the other devices category in device manager it usually means that either the chipset drive has not been installed or a lot of the time it's the sd card reader driver.

That particular model Asus laptop are susceptible to over heating on the DC power jack and finally creating a short due to the shotty work on the board and or the possible shotty DC power jack. If you computer will not turn on and your battery is probably dead and even plugged in the power light does not come on? Then it is your DC Power Jack on the laptop. So the DC power jack for that model will run you between $0.48-$6 bucks. However if you are a soldiering guru then you can disassemble the laptop and remove and replace it. However, it is not cost effective to let a shop do it, because they will charge you way to much for the job. Honestly, it would be much cheaper and more efficient just to buy yourself another laptop. If you know someone who is savvy enough they can removed your hard drive from your laptop and pull off whatever data you want and move it onto your new laptop.

Have you tried uninstalling the ASUS Virtual Webcam software? If you do that, then you should only have the Laptop Integrated webcam option. I have an ASUS and I've never used or installed that software when I reloaded my machine. http://leteckaposta.cz/[removed for privacy]Unfortunately it did not work, I still discover this.

Take disk out. Power down. Restart. See if will start up without a disk in it. Might be confused by your disk. Did you try to F8 or F9 while restarting to get into BIOS (trying to remember which one will boot you to BIOS). Then see if the CD/DVD was disable for boot up. Turn that back on if you can get into BOS so it will boot up you recovery disk.. If your OS is completely gone, you will have to reinstall...

Try accessing this website: http://support.asus.com/download/options.aspx?SLanguage=en&type=1 and search using the product serial number. If you are not sure where to get the serial number reffer to the following image:Notebook

1. Please check the base of your notebook for sticker label. (10 characters)
2. The serial number is listed directly below the barcode after the word "SN:".

1. Please check the base of your notebook for sticker label. (15 characters)
2. The serial number is listed directly below the barcode.