Barnes & Noble Tablets & eReaders - Recent Questions, Troubleshooting & Support


Try uninstalling the Netflix app then shut the tablet completely down wait 1 minute then reboot. Then reinstall the app and set up the password again.

Barnes & Noble... | Answered on Aug 30, 2019


As your battery gets older, it will no longer charge to 99%. This happens to many devices.

Barnes & Noble... | Answered on Mar 30, 2018


You need to download the Nook for PC app.

barnesandnoble com

Barnes & Noble... | Answered on Mar 30, 2018


try to power down the device and then back up again, then try what you were trying to do.

Barnes & Noble... | Answered on Mar 14, 2018


Hold your finger on the book icon. A menu shall appear. Choose delete.

Barnes & Noble... | Answered on Nov 22, 2017


The device cannot be fixed.
Your information is another matter. Any book, music or app you bought will still exist in the account. Also, ANYTHING sent to the cloud will still be there.

All else you put on your Nook is gone unless there is a copy on a PC where it was originally.

If anything was transferred to a SD card, it is still there.

Barnes & Noble... | Answered on Nov 22, 2017


maby need a new one whats the tablet name and brand.

Barnes & Noble... | Answered on Nov 20, 2017


I think you need a new battery.

Barnes & Noble... | Answered on Jul 07, 2017


Press and hold power button and your "n" home button almost simultaneously (Power first and the "n" )
Hold these until your screen flashes the "Touch the future of Reading" message, wait 2 seconds and release buttons.
You will then get a Prompt asking you if you want to reset it to the Factory Settings. Good Luck.

Barnes & Noble... | Answered on Jun 26, 2017


Steps To Change Font Size On Nook Tablet
Step 1: Chose a book that you would like to read on your Nook.

Step 2: Next, view the Reader Settings

Step 3: Tap the screen to expose the menu, where you will see a "Text" icon.

Step 4: After having clicked on the "Text" icon, you will see that you have the option to change the font size. There will be a letter "A" that will allow you to change the size. Click on the "A" and decide which font is best for you.

Step 5: Touch the main screen to return to your book.

If you still have any kind of problem then you can take nook color support from experts by calling nook help number. You can also navigate to www Nook com for more information.
nook color-fksmbbcs1b32zb2abicmztb5-4-0.jpg

Barnes & Noble... | Answered on Mar 24, 2017


If the screen is off and won't turn on, make sure the battery has a charge. Plug in your device for 30 minutes before trying anything else. If it is on or if the battery has a charge you may need to "hard reset" the Nook. Although this is very uncommon, it may happen. Below are a few solutions that may help.
  • Hold down the power button for 10-15 seconds. The Nook should power off and you can turn it back on again. Everything should work normally.
  • If that does not work you will need to hold down the power button and the "N" button for 10 or more seconds. Again, this should force your device to power off and you can start it up normally.
  • Take out the N2A Card and try the same steps again. Your Nook should boot up into Nook mode. You'll have to restart it again with the N2A Card in to boot up in Android mode.
One of the tasks above will usually correct this issue unless you have a hardware problem with the Nook. Our cards cannot cause hardware problems unless they are forcefully inserted wrong. If you determine you do have a hardware problem you will need to take the Nook back to the retailer if it is still under warranty. The Nook usually comes with a one-year (non-accidental) warranty through Barnes & Noble. Some retailers, like Best Buy, exchange them in the store under warranty.
Don't forget to hold onto your N2A Card until they return your Nook!
If you still have any kind of issue thenhttp://www.tablethelpline.com/nook-support/ you can take Nook Help from experts by calling nook customer service number.

Barnes & Noble... | Answered on Mar 24, 2017


Download all the archived and unarchived books and save them to your computer. Never deleted these.
You have two options for the archived books.
Un-archive them and they will appear on your nook and download as you see fit.
OR... Sideload them. Which is probably what you did before since archived books already disappear from your My B&N Library and would have had to be in your My Documents Library.
Not exactly sure what you mean by 'does not go to my nook' when you try and save/download from the website.

If still having any kind of issue then you can take nook support from experts or call nook help number.
nook reading-rgbm4egpwhlyy1resprahfdp-3-0.gif

Barnes & Noble... | Answered on Mar 22, 2017


Hello there, You can unlock your Nook tablet by resetting your device.
Here is the link where you can get reset procedure. If you do not want to reset your device and want to find another solution then you can take nook support from experts or call nook customer service number given on the website.

Barnes & Noble... | Answered on Mar 22, 2017

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