Locks & Locksmithing - Page 3 - Recent Questions, Troubleshooting & Support

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Wiser powerbolt replacement O rings

remove them and go to hardware store they have all sizes.
3/18/2023 7:56:18 PM • Kwikset... • Answered on Mar 18, 2023
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User manual for kaba programmer type:saflok hh6 programmer

I searched using https://www.google.com but could not locate a user manual. I found a web page for Saflok that has telephone numbers that might be able to provide you assistance. http://www.saflokstore.com/store/pages/faqs Saflok Toll free: 1-800-999-6213 Direct: +1-248-837-3700 Email: [email protected]
3/18/2023 7:54:15 PM • Locks &... • Answered on Mar 18, 2023
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Cs-2 safe opening problems

Hello, I bought the safe executive CS-2 less than a year ago, Couple of month ago started to hear beep all the time with ready led switched on, I thought it might be the batteries, I changed them but same problem, I thought maybe it needs new code, I changed it but still the same? I appreciate your feed back Thanks Mohamed
3/18/2023 7:53:22 PM • Safe... • Answered on Mar 18, 2023
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How to open my kingavon safe 28 without key. Cannot open with code either

I have the Kinavon 28 safe, I have lost the keys and the batteries started to die, eventually the batteries I think have given up, I use to get all the three lights on, red, yellow green but now I'm only getting the yellow light on, there's no clicking as It usually did, has anyone any Ideas how I can access It or resolve this problem?
3/18/2023 7:52:41 PM • Locks &... • Answered on Mar 18, 2023
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My delsey combo lock won't lock?

If your Delsey combo lock won't lock, there are a few things you can try to troubleshoot the issue:
  1. Check the battery: Make sure the battery in the lock is not dead. If the battery is low, replace it with a new one.
  2. Check the lock's alignment: Make sure that the lock is properly aligned with the suitcase zipper. Sometimes the lock may be slightly off-center, which can prevent it from locking properly.
  3. Check the lock's mechanism: Make sure that the lock's mechanism is not jammed or damaged. If it is, it may need to be repaired or replaced.
  4. Check the lock's code: Make sure you have entered the correct code for the lock. If you have forgotten the code, you may need to reset the lock or contact the manufacturer for assistance.
  5. Clean the lock: Sometimes dirt and debris can accumulate in the lock mechanism, preventing it from functioning properly. Clean the lock with a soft cloth and mild soap.
  6. Check the suitcase: Make sure the suitcase is not damaged in any way that can prevent the lock from closing properly.
If none of these solutions work, it may be best to contact Delsey customer service for further assistance. They may be able to provide additional troubleshooting steps or may suggest to get the lock serviced.
3/18/2023 7:51:59 PM • Locks &... • Answered on Mar 18, 2023
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Onity ht 24 lock. master key will work. room key flashes red/green. i reprogrammed lock and have same issue

If the master key works on your Onity HT24 lock, but the room key flashes red/green, it may be a problem with the key itself or the lock cylinder. Here are some steps you can take to troubleshoot the issue:
  1. Check the battery: Make sure the battery in the lock is fresh and has enough power to operate the lock. A low battery can cause the lock to malfunction.
  2. Check the key: Inspect the room key for any signs of damage or wear. If the key is damaged, it may not work properly and will need to be replaced.
  3. Check the lock cylinder: If the key is in good condition, it may be a problem with the lock cylinder. Make sure the cylinder is clean and free from debris. If it is dirty or has debris inside, it may need to be cleaned or replaced.
  4. Reset the lock: Try resetting the lock by unplugging it and removing the batteries. Wait a few minutes and then reconnect the power and batteries. This may help to clear any errors and allow the lock to function properly.
  5. Contact the manufacturer: If none of these steps resolves the issue, you may need to contact the manufacturer for further assistance. They may be able to help diagnose and fix the problem or recommend a professional locksmith who can assist you.
3/18/2023 7:48:47 PM • Locks &... • Answered on Mar 18, 2023
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Have an old SUPRA-C lockbox but forgot the code! How can I figure out the code to open. I am a Realtor

pick the lock, Manufactures reset or hire a lock smith. https://www.hunker.com/12399239/how-to-open-a-lock-box-with-a-lost-combination
2/24/2023 3:43:30 AM • Locks &... • Answered on Feb 24, 2023
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I have a locked Dejuna suitcase and forgot the combination, any ideas on how to open it?????

Put gentle pressure on the catch and starting with the combination wheel that is furthest away, turn the dials until you feel it give a little, then move onto the next dial. The final dial will drop into place and open. There is also a 'shimming' technique, where you insert a thin feeler gauge leaf into the dials and feel for the flat spot. Then you turn all the dials together until the lock pops. Take a look at the videos from 'The Lock Picking Lawyer' https://www.youtube.com/@lockpickinglawyer
2/11/2023 1:58:44 AM • Locks &... • Answered on Feb 11, 2023
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How do we adjust an aluminium door?

the door has a cam that has to be adjusted to force the pin up

call a local glass company and ask them where the adjustment is located

there is usually some type of access plat near the bottom of the door frame close to the hingee on the inside close to the bottom
2/8/2023 6:35:41 AM • Locks &... • Answered on Feb 08, 2023
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I got this used kwikset smart scan dead bolt.I

How to reset your Smart Scan Highlight "ADMIN" then hit the check mark. (DO NOT SWIPE FINGER, proceed to step 2) Press down arrows 4X until the screen displays "FACTORY CODE" Hit top arrow 2X, the screen will then display (A). Hit right arrow once then hit top arrow and it will display (a). Repeat step 4 2X, until the screen displays (Aaaa) then hit the check mark. The screen will now display "RESETTING" and then the data base will be cleared.
2/4/2023 8:29:35 AM • Kwikset... • Answered on Feb 04, 2023
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I have a safewell 25,EGD electronic safe. I just replaced the batteries and can't get the safe to lock! Any suggestions?

recheck batteries --go through owners manual troubleshooting for reset or notify manufacturer or a locksmith
1/31/2023 12:53:49 PM • Locks &... • Answered on Jan 31, 2023
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I can't find a reset button in my tsa 007

find it in the attached vdo
1/20/2023 10:05:36 AM • Locks &... • Answered on Jan 20, 2023
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How do I reset REI Double cable lock

  1. Locate the reset button, which is usually a small button or lever located near the combination dials.
  2. Press and hold the reset button while turning the dials to set your new combination. Make sure to remember this new combination!
  3. Release the reset button and test the new combination to make sure it works.
Please note that the specific location and method for resetting the combination may vary depending on the specific model of REI Double Cable Lock you have.
1/20/2023 10:02:21 AM • Locks &... • Answered on Jan 20, 2023
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Replaced battery, now safe doesn't lock when closed

Is there power on the display? Bad batteries, or incorrectly installed. Or you haven't set the new code which is erased when the batteries come out. Always do testing with the door open. 'make model (what it is)' in all questions please.
11/16/2022 11:45:32 PM • Locks &... • Answered on Nov 16, 2022
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I have safewellSVA2011200019841 i need rest password

notify manufacturer or locksmith for assistance
11/10/2022 12:36:16 PM • Locks &... • Answered on Nov 10, 2022
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Key will not come out in unlocked position

I presume you figured it out by now, but if the tailpiece is installed wrong in many deadbolts, the key won't come out in one position or the other. It's called a "timing" problem and the way to fix it is to take it off the door, turn the tailpiece a half circle and put it back on the door. Usually Kwikset locks are designed so you can't put it in the wrong way, but it can happen. (If it's not the timing problem, then the deadbolt unit is defective or broken. They are designed to fail in a way that keeps them locked, so this could be a sign that someone tried to break in, or that someone used the extended bolt as a way to stop the door from closing and it hit the door frame too hard.) The best way to install a deadbolt lock without the instructions handy is to look at the "lazy" cam and see if there is a way to install it wrong and don't install it that way. Example: If there are 2 ways for the tailpiece to fit in the deadbolt unit when the deadbolt is retracted and only one way for the tailpiece to fit in when the deadbolt is extended, then install the lock with the deadbolt extended and you can't install it wrong.
11/7/2022 1:45:58 AM • Kwikset Locks &... • Answered on Nov 07, 2022
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Security lock and keyless entry

Not all the time but sometimes it is the result of trying to use the door handle too soon. Try a small pull and then a push. At other times, it is caused by gears wearing out from a handle being frequently pushed down. Try lifting the handle up. As I don't know the brand or model of the security lock, I'm hard pressed to offer a fix. Sounds like a mechanical issue rather than an electronic one. If so, disassembly is required. Why am I envisioning the door having to be taken off the hinges? Sadly, looks like a job for a locksmith.
11/1/2022 11:59:47 AM • Locks &... • Answered on Nov 01, 2022
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