Food Mixers - Page 5 - Recent Questions, Troubleshooting & Support


Contact Hobart directly to inquire. You probably want a service manual.

Hobart Food... | Answered on Aug 29, 2019


West Bend would be a possible source.

Food Mixers | Answered on Aug 27, 2019


fixya does not sell Sunbeam parts.

Sunbeam 2370... | Answered on Aug 23, 2019


Google (albohes)(SM-1301Z/SM-1301Z-1)(manual) without parens OR contact Albohes directly to request.

Food Mixers | Answered on Aug 22, 2019


The blades pull straight off the shaft. If you look closely you will see a small notch on the blade that fits a tab on the shaft. This keeps the blade turning at the same speed as the shaft.

Anyway, pulling straight down on the blade should get it off. You might try boiling the tip in water to soften whatever gunk is holding it on. Be careful you don't burn your fingers when trying to pull off the blade after boiling it.

Bamix Mono Mixer | Answered on Aug 21, 2019


Request an assembly diagram from Sunbeam, then follow it in reverse.

Sunbeam Food... | Answered on Aug 20, 2019


Check with Sunbeam. The beaters may have to be replaced.

Cuisinart Food... | Answered on Aug 18, 2019


Hi REDLACQUER. Sorry to hear about the metal shavings. This is probably not to best way to take iron in your diet... My first thought would be to ask if your mixer is still under warranty. If you’ve had the machine less than one year, then I’d let KA replace your mixer with a new one. However, I suspect like many who seek assistance from FIXYA.com, your mixer is out of warranty, so what can you do?
Have you been able to find exactly where the metal shavings are originating? From the symptoms you describe, it appears that the planetary/agitator shaft assembly may be rubbing against its housing and generating the metal shavings at higher speeds. Have you noticed any increased noise levels/squeaking/screeching when the planetary rotates? It’s also possible that the planetary is out of alignment and not rotating true. Could the agitator shaft been jarred or hit hard during set up or moving in or out of you storage cabinet? Or the shavings could be symptomatic of other internal gear problems, but that would be the least likely scenario as the mixers internal gears are pretty much self-contained.
The good news is that this can be troubleshot and fixed quite easily (OK, maybe with a little effort) by yourself if you are a DITY type person, and feel adventurous. However, before you start to disassemble your mixer, be sure you have the Parts List manual on hand. If you're lacking one, you can download a PDF version from the KA website at: http://www.kitchenaid.com/flash.cmd?/#/page/home.
Click on Customer Care>Locate Manuals & Guides> Enter the 6 character model number, in your case, KP2671, and select the last file, KP2671XWH3.pdf (325.07 KB) listed under Parts List (24) (check to verify that it matches your mixer model).
Turn to pages 4 & 5, titled “Case, Gearing and Planetary Unit”, which provides and exploded view for the disassembly and reassembly of your mixer, along with all the parts. I suspect your Planetary Assembly, Illus No. 15, is rubbing somewhere against its housing, Lower Gearcase, Illus. No. 24.
To gain access to these pieces you’ll need the following tools: a regular or Phillips screw driver, retaining clip pliers, and a small drift pin punch and a small hammer. You need to remove the Transmission Housing (Illus No. 7) and remove all the lubricating grease from the transmission housing and gears (when removing the grease be on the lookout for shavings in the grease which would indicate excessive gear wear). This will allow you to remove Illus No. 25, 21, 18 & 19, Retaining Clip, Bevel Gear, Retaining Pin and Worm Gear Follower, respectively.
Once you remove the Retaining Pin (Illus. No. 18) the Planetary Assembly can be tapped down through the Lower Gearcase Assembly (Illus. No 24). With the Planetary removed, you can inspect it and the inside of the Lower Gearcase to determine where the shavings originated. Be sure to look closely at the Planetary Gear in the lower gearcase as well as the Agitator Shaft Pinion Gear (Illus. No. 12). That will also identify what parts need to be replaced, which you can order online.
You’ll need to replace the grease you removed with new grease. You should use a food-grade grease that you can order online (although I’ve seen automotive bearing grease used too – your call). Do not try to reuse any original grease as it may have ‘debris’ in it.
Here are five potential vendors in no particular order: RepairClinic.com; mendingshed.com; searspartsdirect.com; partstore.com; and Grainger.com (for grease). You should search for ‘food grade grease’. Prices can vary widely between vendors, so do your comparison shopping.
It can be messy but quite gratifying to diagnose and repair your mixer yourself.
Finally, here are some links to several excellent websites that detail the disassembling/reassembly of a KA Mixer. The mixers displayed in the links are different KA models, but the principles are the same.
Between these three websites and their excellent pictures and descriptions and your Parts List manual, you should now be able to completely disassemble and reassemble your mixer.
I hope this helps. Howard, Burke, VA
If this solution was helpful, please rate it, thanks! – hslincoln

KitchenAid... | Answered on Aug 17, 2019


Without knowing which model mixer you have I cannot be specific as there are 5qt models with very different motors. Parts are available and the mixer can be fixed. Doing it yourself makes it much more affordable.

Service Manuals covering the two types can be found at:

Professional 5/6 quart:
http://ep.yimg.com/ty/cdn/mendingshed/kitchenaid6qtservicemanual.pdf

4.5/5 quart:
http://www.kitchenaidparts.eu/documents/pdf/service-manual/classic-svc-manual-new-email-version.pdf

KitchenAid Food... | Answered on Jul 30, 2019


The adjustment procedure is the same and there are springs on the two adjustment bolts. Thereafter, things are very different on the K45.
No speed or torque can be caused by:
1. Bad brushes, or most likely
2. A bad resistor. There are three wires on the resistor. It should read 190 ohms (or there about) across the red and white wires and 95 ohms (or there about) across the black wire and either of the other two.
3. A bad field coil (stator).
4. A bad armature.

A replacement resistor, field core, and armature are extremely difficult to find.

The Service Manual for the K45 and K5A can be found in the files section of WACEM, you just have to sign up to the site:
http://groups.yahoo.com/group/WACEM/

Look for "K5-A, K45 Original Service Manual"


KitchenAid Food... | Answered on Jul 30, 2019

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